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March 2024 by Unspoken Unfound
Never ever gets even the simplest orders right. I’m contacting corporate and will not be returning.
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March 2024 by Precious Peoples
The general manager needs to be fired. He hides in the back of the store does not greet anyone when they walk in the door makes a new employee get off their lunch break to help us he had me waiting in the lobby for 25 minutes and another girl on her lunch break in the Drive-Thru waiting for 21 minutes. Customer service this is not his business it's easy simple stuff you can't be professional then find a different job. I've been going to the store for 7 years never once have I been treated like that something needs to change. I have a sick child I'm trying to get food for quickly and it took an hour and 15 minutes maybe if I was a white woman he would have helped me faster
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March 2024 by Mario Martinez
Just wanted a famous bowl but I guess it’s to hard to popcorn chicken in the bowl instead I got a single tender with mashed potatoes. No cheese no corn might as well have just got the mash. The laziness just blows my mind.
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February 2024 by Sunshine Snider
They have messed up more DoorDash twice now where the completely don’t even give me my food. The can’t answer phones and they can’t ever fix a mistake either. Overall awful
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February 2024 by Nsane nathaniel waites
Ivan and Carmen were fantastic and very wonderful people I’d regather go to this location then another kfc they need a raise and promotion for there hard work they went above and beyond thank you so much for employing these great people 5
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February 2024 by Esther Martinez
Great customer service, from Serena and Amaya. Received food in a timely manner.Very clean inside. Would recommend this location and will return to this location.
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February 2024 by Dominic Gomez
Food was great and staff were friendly and helpful. The female manager was very accommodating when we had to wait a couple minute will definitely be
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February 2024 by Marie herrera
The employees are extremely rude. We went to order and asked a few questions when we went through the drive through and they ignored us. When we went to the window trying to order we saw the employees crouching to avoid being seen (did not work very well) and the employees also took the phone off the hook after we called once. We have all worked in a fast food industry at least once in our lives and I have never done this to a customer no matter how much or how close we were to closing (we showed up an hour and a half before they closed). We also saw that they took another persons order after we drove off.
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January 2024 by Jeremiah Stanley
Terrible food, terrible staff. Fire everyone, tear the kitchen down and start new. Or don’t start again. Avoid this place at all costs.
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January 2024 by Anissah Jacquez
do not go to this place!! the employees are very rude and weird, i ordered 2 famous bowls from there and when i was receiving my change the employee gave it to me so weirdly it creeped me out and there was no cheese on it and the chicken looked like they took a chicken tender and cut it up into 4 pieces nor was there hardly any gravy on it
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January 2024 by Ana Reyes
Went through the drive through and tried to order something i forgot and as i tried asking nicely she said “we can’t do that my boss said we can’t”. Other employee was talking with her and lady at the window named “ Ganeba” with glasses said “I Hate when they do that”. Poor customer service at this location there just all rude.
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December 2023 by Rebecca Chavez
This place is a joke! Went through the drive thru only to be directed around to the front. And refused to swipe my card at the window. When they brought my food out to the front where I parked, they wanted to physically take my card in. Why couldn’t they’ve scanned it at the window? I refuse to allow my card out of my sight especially to some questionable characters to take it inside to swipe it. NOPE!! I just drove off, without the food. you can keep your lousy chicken, KFC. I’m not risking my card information for some subpar food. Do better
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December 2023 by Javier González
I visited this location thru the drive thru and no one answered me and I said hello 3 times with no response back then I approached the window and there was no employees at the window nether my order was not placed and no one attended me this really ridiculous this happened today at 5.pm please dont visit this location..??
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November 2023 by PM G
Update 10/31/2 8:15 PM - wow. They excel! At being lousy! Again! Thought we’d try again…a mistake. We ordered 2 bowls…they were barely half full with 5 little pieces of cold chicken. Out of Pepsi too! Time for new manage and employee training! It ain’t rocket science!!!! We won’t be back!OMG - third time in 3 weeks we have tried to buy food there. Out of extra crispy..again - 3rd time. Before I ordered, I asked if the had extra crispy chicken prepared. Was told yes. I ordered a 10 piece dark chicken only. Get to the window, was told they only had 1 xtra crispy breast….NOT rocket science folks!!!
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November 2023 by Theresa Hill
Did not get my full order. When I tried to call there was no answer just a beep like a fax line. I will not go to this location. They are constantly getting my order wrong.
