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December 2023 by NikkiD S.
Horrible customer service. Does not assist or listen to the customer or potential customers. Will not be returning. Dangerous location as well!!!!
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October 2023 by Frank Durham
Don't go here!!!My daughter 18 brought her brand new Kia soul to have a line output installed and they broke several sensors in her car it doesn't even have 8,000 miles they made her pay cash and said no receipt for cash.... IRS needs to investigate them for tax evasion....shut this place down
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October 2023 by Lillian Durham
Went to go get my Amp installed and was quoted $40 with my dad there because we had everything needed to get it done. Left a few hours later with my brand new car having warning signs about the blindspot detection being tampered with and then was told it would be $70 because a part that was working before MAGICALLY broke. Paid cash and wasn't given a receipt. Do better y'all, I want an email or a text of my receipt.
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October 2023 by Abby Durham
My sister had her new car broken by these guys they made her pay cash and gave her a hand written receipt bad business they said her car was broken before it only has 7399 miles it's new! not even had its first oil change!!
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October 2023 by Frankie XvX
My sister's car is now broken after going to this place, they made her pay cash, and gave her a hand written receipt. Horrible work
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August 2023 by Ryan Jones
They did a great job installing a touchscreen stereo and back up camera. Definitely recommend
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June 2023 by Kevin Krambs
I highly recommend King Kong. This is the place you should go to for anything related to your car’s audio system. I went in with a ton of questions and I was throughly helped. The owner genuinely wants to help you and will recommend the best equipment suiting your needs. They also price match! I will most definitely be coming back.
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February 2023 by Jason Wood
I don't leave many reviews but I feel the need to.I visited this store earlier this month to get my right door speaker looked at (It would work about half the time). I was charged for a diagnostic fee and a new RCA cable (which they told me was the problem). Next day it was doing the same thing and wouldn't work.My 2nd visit I was charged another diagnostic fee and an hour of labor because my door connections "were bad". Next day it was doing the same thing and wouldn't work.I have dropped over $200 at this place for literally nothing. Thanks for taking my money.
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December 2022 by Mateo Rael
Great customer service & the custom work being done is always on point. Clean installations and high end equipment.
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December 2022 by Maxine Vega
Went to King Kong Custom Audio for a stereo for my 1947 Chevy Fleetline. It had nothing in it, no radio, speakers or wiring. Reggie listened to what I wanted and didn't try to oversell me or inflate the equipment I needed. They were able to get the car in the same day, and it was ready on the day they said it would be. The stereo sounds GREAT! They were very friendly and helpful. This will be the place we go to for all of our sound system needs! I highly recommend them!
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December 2022 by Steven Carter
Customer service was terrible. Waited 2 weeks for a answer on a drop kit and never got a answer. Ever time I called about it I was shrugged off. Very unprofessional especially front desk
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October 2022 by Tom Anderson
Everyone I talked to was super nice. They got my Jeep done the same day I dropped it off and I'm very happy with the result. Keep up the good work!
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October 2022 by David F.
Worked on two of my cars. Great work both times. Price was very fair. Highly recommend.
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August 2022 by Jimbo Allen
I took my Viper to them to have them install an alarm remote door locks and a new stereo. None of what they did worked as it was supposed to and the thrashed my interior door panels I wouldn't let them install a bell on a tricycle.
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July 2022 by Adam Johnson
Both encounters have turned me away before money could even be spent. 2 stars just cause But honestly customer service rates a 1.
