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April 2024 by Scott Waldon
Shawna was fantastic; very knowledgeable and no pressure. Got the chair we wanted and at a discount.
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April 2024 by Cathy Lowry
Shawna at L Z Boy on San Mateo, Albuquerque, NM gave us excellent service and a good experience. Our particular model had been discontinued and she was persistent in finding us exactly the right chair! Thank You!
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April 2024 by Hank Grizzle
I went looking for a chair to replace my 50 year old Lazy Boy recliner. In Albuquerque I found a beautiful store and a very professional staff, and a good chair which I bought. The price was good and they wrapped it up and loaded it in my truck for me.
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April 2024 by Sherry G
Sold my dad a $3,000 chair that was so old a different store in another city couldn't even find a price. And the warehouse didn't have the right power cord but hid it from us when they had us inspect it when picking up. Waste of time and money.
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April 2024 by Rosanne Patitz
We had wonderful service from Jennifer Gorton from start to finish Jennifer was very knowledgeable since we had very specific needs. In addition, the Lazy Boy furniture store on San Mateo had a great variety of recliner choices.
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April 2024 by Anna Elliott
Great service
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April 2024 by TEG Garcia
I went into the LazyBoy location on San Mateo looking for a recliner and had excellent service from start to finish. The two associates I worked with had excellent product knowledge as well as great people skills. They made the transaction seamless and they are delivering my new recliner to my home. I highly recommend them for any of your furniture needs.
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April 2024 by Linda Tye
Shawna was our sales person. She gave us space and time to look, she answered all of our questions. Confident, knowledgeable!
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April 2024 by Zerrick Rust
We had an amazing experience with Shawna, she didn’t put any pressure on us to buy anything, and we were able to find an amazing clearance item that we love. It’s a great little couch and a half with a storage ottoman to match and we couldn’t be happier. Definitely recommend working with Shawna and would go back for future service!!
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April 2024 by Sheilab
Shawna Connelly was wonderful. She really knows her stuff!
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April 2024 by Cindy Chavez
Fantastic service and knowledgeWorked hard to get the most beautiful combination in my home. So glad I went to Lazy Boy
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April 2024 by Isaac Crooks
Excellent and immediately accessible service from well informed individuals.
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March 2024 by Karen Z
Sales person Jenny was extremely patient with us. My husband was BOT nearly as patient as her ?♂️ appreciated her attentiveness and expertise.
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March 2024 by Gian Gieri
Excellent! I have been a customer for years. I love the service, I love the quality.
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March 2024 by Joyce Ellis
Very pleased with ultimate result. Chair was delivered on time but was defective. The chair unfortunately collapsed with me in it. I called the salesman who immediately notified the Distribution Center. They sent the delivery guys back to my house. After troubleshooting it was determined that the bracket connecting the back of the chair to the seat was bent. They took the chair back to the Distribution Center, where they replaced the defective bracket. They delivered the chair again the following day in perfect working order. I am very satisfied with Lazy Boy’s customer service.
