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November 2023 by Steve n Heather Gunn
I'm not a plus size lady but this is the best place to find unique bra sizes. Rain handles bra concerns with delicate understanding. Her personal research and knowledge of bra pain management to bra well-being makes her an outstanding associate for her recommendations to customers needs. She is stellar in her direction, priceless in this field. Thank you Rain!
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October 2023 by Susan Jackson
I have been having issues finding the right undergarments that fit right and are comfortable for the past 8 years. I have pretty much lost all hope since major department stores no longer have sales clerks that are knowledgeable in their products. I came to this particular Lane Bryant due to house sitting on the west side of town; AND....the fact my mother was a devoted Lane Bryant customer. Why not? I've tried everything else. Needless to say after about 3 weeks; a lot of patience on Heidi's part, several exchanges and returns, we FINALLY got me fit right and I am SOOOOOOO HAPPY! Heidi is wonderful to work with and understands what a heavier woman's needs are when it comes to undergarments. I will definitely be coming back to this particular store, even though I live in the NE Heights. Thank you Heidi, Thank you Lane Bryant.
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September 2023 by gina montoya
Came in frustrated with ordering bras that didn’t fit I was helped by the store manager Heidi, she did amazing that day. My order finally comes in. I called the store and ask for her because she promised to help me till we found the right fit and that when it came in, she would make sure it worked. Nevertheless when I called to confirm she was in she answered and said she was on her way out to come the next day I told ok that’s fine it be around this time she said perfect. I get here expecting to be helped as she promised only to learn she’s not here.
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May 2023 by lois culler
Very helpful customer service! Found everything I was looking for and they gave me their opinions on an item I was unsure of. Super friendly and helpful.
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May 2023 by John Hiller
Great customer service they found what my mother needed in the size she wanted and helped her a lot since she has a walker.
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January 2023 by Coryann S
The ladies at this store are so so nice! I will definitely be shopping here again!
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December 2022 by Debbie H McCormack
Both Heidi and Charity were very patient and helpful in assisting me find my clothing wants and needs.
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July 2022 by Melissa Martinez
Great place for Bra's or whatever you need as a plus size women..
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May 2022 by Betzabet Patino
If I could I will put no starts on this review. I have return items and never was refunded into my lane Bryant Credit Card. I when several times to be fix and even call customer service and no one can do nothing. But what can we expect. Store manager couldn’t do anything but like they said they don’t care loosing a customer ??♀️ Do better lane Bryant and I was even rude or anything I was the nicest person but guess what? Nothing have being done
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April 2022 by Guaiwu Yongshi
The associates here make my wife feel comfortable and confident and make the process of buying clothes less emotionalally stressful I will continue to shop at this location
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December 2021 by Sherry Roach Bracken
My favorite store to pop into and find something I can't live without. Store personnel is always friendly and helpful!!!!
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October 2021 by Javier Cardenas
Paige and the other lady did not get her name were very nice great shopping experience. WILL COME BACK LIKE ALWAYS. My wife loves your store.
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September 2021 by rr hood
The nicest sales staff, good knowledge of their product, willing to go look for things, order things online....really great customer service.The selection was lacking if you are tall, I am 5' 11"....and the pant length on their talls really needs another two inches. I found a couple items, but I would have spent quite a bit more if they had more "long" length pants.
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September 2021 by Mike Shinaberry
Excellent. The sales ladies were so helpful to my wife and helped pick something that would boost her confidence on our special dinner date.
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September 2021 by mr mason
sadly were out of my sizes, i asked for a fitting room and was then pestered by the woman i received it from. stood outside my fitting room for a good 3 minutes talking about a movie that had relation with my name. racially insensitive and overall uncomfortable experience.
