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February 2024 by Lorenzo Smith
Andrew the manager is a big ol goober with no customer service. He's a hot head to say the least. Did not want to help with a return and claimed since it's not at 'his' store he won't help. Ironically a couple employees at the other lids location claimed he's been rude to them as well.
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February 2024 by Marie Hills
Went in to see if you carried a lions hat, and your employee was rude, and told me they needed to win the playoffs. The worst in customer service here in Albuquerque, at the Coronado mall.
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November 2023 by Jorge Torres
It's a scam on the buy one and get 50 percent off on the second hat I went there yesterday and I only got 8 dollars off on second hat and the rude employee just said that the system automatically made the discount.So don't fall with their B'S discounts
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October 2023 by Joel Hansen
If youre a 7 3/4 fitted hat size dont waste your time time coming here. Didnt have a single hat i was looking for out of 5 hats. Go online and buy it youll thnak me later. Staff needs work too. Not looking good for this location
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June 2023 by Luis Monroy
Staff is really cool at this location!! ? Easy Money
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May 2023 by Soja 18
Almost the same selection as in santa fe. Employees were awkward
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April 2023 by robert burgess
Great service, friendly staff. Any team hat you could want from all leagues.
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January 2023 by Adrian Gallegos
Went to buy a white and they cleaned it and made it more dirty very disappointing
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December 2022 by Gerardo Gil
Poor management and staff Went in to get embroidery on a hat And they misspelled the name asked for a refund on the embroidery And they say they couldn't do it because of the contract but does not say anything about the employee messing up on the name When on paper the name was spelled correctly And he ag saying that they were busy that that's why they messed up on it but still couldn't get me no refund back So by their mistake not embroidery machine or the hat I lost out on a new hat with a name on it misspelled. will not return to the lids in Coronado mall location
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December 2022 by jennifer archuleta
Nice place to get sports hats for all ages. My grandson got a beautiful rose embroidered on his hat.
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November 2022 by Rene Navidad
Chill vibes. They were much more helpful than next door at fanzz. Got a new Goorin Bros to add to the collection!
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October 2022 by Daisy Aranda
GIRLS!!! Don’t bother showing up if you don’t look good. I’ve been shopping for hats here for years and always got good service. I went in twice not looking my best and got treated like absolute trash both times! Why when I look good all the guys work with me and give me what I want. But the 2 times I went and didn’t have hair or makeup done or a cute outfit the employees were all being rude and not even making eye contact. I was ignoring the rudeness but I just don’t think it’s fair. (Upstairs location)
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June 2022 by Sandra Gorman
Custom hat made with the Lids on the lower level of Coronado Center. I went to pick up and noticed a stain on the front of the hat. I thought it was something that would dry so I didn’t say anything. Stain never dried. I called and the female that helped me said they made a new hat and will exchange it. Only downside is that I have to drive back. I’m glad she helped me. I spent $60
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December 2021 by Logan Handley
Always the best place to find hats
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October 2021 by Nathan White
It is awesome there starting to carry a lot of 49er hats there all different types I will definitely be going back
