Marshalls is a store full of surprises with new items arriving weekly. It offers a good selection across ladies fashion, shoes, beauty, home, men's, and kids, though the men’s area can be small. Customers report always finding something great at a really good price. The store is kept clean, well-organized, and has reasonably fast checkouts. The staff, including the manager and security guard, are described as very nice, helpful, knowledgeable, and willing to go above and beyond, making customers feel happy and safe. The robust return policy is also appreciated. It is viewed as an awesome store with brands that wow and prices that thrill.