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April 2024 by Shan Van
Frank was exceptional! He was very knowledgeable and took the time to ensure we got the right bed! He has the best personality and he is so friendly. If you want 110% EXCELLENT Customer Service- then Frank's your guy!!???
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April 2024 by louisa aragon
Adrian helped us quickly and professionally. He is also a good team player as I was originally at the Academy store with Mike. Excellent service from both gentleman.
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April 2024 by Mike G
We were helped by Frank Romero he was very knowledgeable on helping us with what we were looking for and hooked us up with a great deal.
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April 2024 by Rachel Morrill
Got what I was looking for was able to test other mattresses Frank was very helpful and knew his stuff. Happy with my purchase and maybe the one that we've been needing to finally get a good night's rest, will be testing for the 30 days just in case with the ability to exchange if not satisfied oh and yeah free setup stuff and cover guard. Thanks Frank and Mattress firm.
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March 2024 by Deanna Garcia
Friendly and professional customer service Frank was very welcoming also was extremely helpful with coming to a decision when buying our mattresses
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March 2024 by Liz Pfeffer
Frank was helpful, easy to work with, and made it possible for us to get the mattress delivered in just a few hours. Couldn’t have made this process easier!
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March 2024 by Daisie Couch
Adrian helped walk us through the variety of mattresses we preferred. Helped sell us on the perfect type for us. It was a great and easy process, and did not feel pressured. Thanks for getting us hooked up.
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March 2024 by Betty Teran
Adrian is super nice and helpful!
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March 2024 by R C
Adrian Grammer, The Mattress Whisperer! - Recently purchased a Hybrid mattress at the Mattress Firm at Gateway. Adrian was professional and had a unique ability in communicating, observing, and understanding my needs in helping me find a mattress. He is the Assistant Manager there and his experience, knowledge, and uncanny skills in helping me find a great mattress was impressive. Please ask for Adrian Grammer when considering a mattress purchase at Mattress Firm (Gateway).
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March 2024 by Rachel Crossno
Adrian was very helpful and provided good suggestions specific to our particular needs, especially concerning disability needs. Thank you!
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March 2024 by A SL
Adrian was Absolutely Awesome! Smart, Charismatic and Efficient !
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March 2024 by Nikki Johnson
Frank, is amazing we spent less than 1 hour before we were checking out with our dream bed. Customer service is impeccable. Gateway you guys are the need!! Did I mention they are delivering tomorrow!!!!! The next day after purchase ? can't get no better!
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February 2024 by Jackie Chavira
Ramon was awesome! Great customer service and deals. We are very happy with our new mattress but even more happy with the price. Thank you Ramon!Don't forget, Rosie's Cafe in Grants, NM.
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February 2024 by Justin Romero
Ramon and Ernest were very friendly, and accommodating. They found us a great deal and next day delivery. Couldn’t be happier.
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February 2024 by Ralph Apodaca
Quick and painless. No high pressure
