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April 2024 by Camila ELAM
I always mostly order a mc cafe normally a hot caramel mocha. Either I receive something different or the moca cafe does not taste right. It's this location on 4th Street I struggle with. After giving so many benefits of doubt I think I'm just done going to this location and will never go back here. Staff seems rude but quickly changes their attitude to positive.
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March 2024 by Dee Chavez
Went t mc Donald's on 4th and bridge and the service was horrible l. We were the third car in line we arrived at 10:35 pm and did not leave there till 11:03 pm.. we had ordered 3 mc doubles with big Mac sauce and one with green chili. All 3 had no big Mac sauce, we also ordered 2 10 piece nuggets one was original and one was the spicy nuggets meal yet when we got home both the 10 piece nuggets were original. The fries were all soggy like they had been re dipped in the fryer all the food was cold and they had forgotten our hot n spicy sandwich from the beginning so we had to wait on that, as well as we had to ask for all condiments like dipping sauces because they failed to provide them even though we had asked for them specifically when we ordered... The staff was rude and upon leaving there were about 10 cars all waiting for there order in the parking lot which we witnessed about 3 cars complaining about there orders... I will be calling corporate in the morning as well to bring this to there attention and hope changes are made. This visit was a waste of $36.17 and hope we can get compensated for the poor service. I tried calling the store b 3 times yet was unable to speak to any staff or managers due to the fact that the calls were never answered .... Hopefully corporate can get these problems resolved ... Thank you . Yours truly , Dee.....
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March 2024 by kyle key
Staff is rude af, unorganized and location is a mess, always someone pan handling by the drive through, and it always take 15+ min to get your food. I went in to check and ask for a refund and was straight up ignored. I left without getting food or a refund and I’m definitely filing a complaint with your corporate office. Absolute garbage customer service.
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March 2024 by Michael Fletcher
Made very sloppy, usually it's not this bad but it looks like it was made in a rush and not made in a timely manner. I guess cause of new workers.Also the bathrooms weren't cleaned at all, do better!
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March 2024 by Darren Hollier
I actually really like coming to this McDonald's, it's clean, never crowded and the staff is polite and helpful.
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March 2024 by E Boysel
When I arrived to place my order and get my food they were insistent upon me using the computer kiosk rather than take my register order and got into a big argument.They told me I had to do it at the kiosk and then I asked why do you have registers at the counter then. Turned into a big nightmare of a problem very poor customer service The manager came out and was argumentative with me this is a location I will never return to for the sake of bad customer service.The kicker is I ordered my hamburger with no pickle and guess what was on my burger pickles!!Albuquerque bridge Street McDonald's is horrible.
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February 2024 by sandra aguilar
This McDonald’s location is literally TRASH!!! It does it no good to have clean restroom's and lobby, when the customer service is trash!A few people walked in to order through the front counter and were directed to kiosk. Customer said they did not know how to order through kiosk, and they said well then go through drive through. They never offered to help them they were rude and careless! Literally they were just there standing around it would have taken them a couple of minutes.Our order was prepared wrong they didn’t apologize they were bothered by me bringing my food back up! The rudeness was ridiculous! Never coming to this location again!
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February 2024 by Jesus “Mr. J” Lopez
Breakfast was a total mess. Thank goodness I found a decent one around the other corner from where I live?
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January 2024 by CEB BG
Yum alys in and out thank
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January 2024 by Juls Hunt
Threatened to tie the car of a paying customer and employee was so lazy they couldn't even hand me a cup of all things.
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January 2024 by E. I. Brown
When you walk into this Mcdonald's, it's fairly clean and professional looking, but that is where all the good stops. The hands drier and one of the faucets in the restroom didn't work. When I tried to order, the cashier took me over to one of the automated kiosks and inputted my order for me over there, which was kind of awkward, though not really a big deal in itself. The restaurant wasn't busy — only a few cars at the drive-thru and barely anyone in the dining room — but my order took forever to come out, and when it did I had to remind them to give me a drink because they didn't give me one, and my sandwich ended up being wrong. Took them a good long time to fix the sandwich too. Staff themselves were courteous enough, but whoever is in charge of the store's logistics and organization clearly needs to be in a different line of work.
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January 2024 by selina vargas
They are very rushed there. Not friendly. Homeless all around, drive thru order menu.
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January 2024 by Bernardo Valencia
Homeless people everywhere ?
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January 2024 by Kyzyn Fox
So I applied for a job here (wouldn't catch me dead working in food industry by choice but money is money and I need to pay rent feed my 7 large animals) the first time not only want manager slightly rude and rushy but she only asked me two questions before walking away and then had one of the employees tell me to come back the next day so I do and she decided it was ok for her to take a lunch break after I've been sitting there for over 49 minutes, someone behind the counter was also willingly, bluntly discriminating me. Which isn't cool, funny, or cute. This specific location is ugly and needs maintenance also a better manager and good people end of storyVegetarian options: There is no vegetarian options
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January 2024 by Jeffery Scott
Cheese burger cheese burger cheese burger enough
