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April 2024 by Matt W.
I had to come to Mickey D's just once in New Mexico for the green chile cheeseburger.If there is one thing that McDonald's usually does right, it's their French fries. At this location, they definitely nailed them! They were hot, fresh, perfectly cooked, and perfectly salted!However, their green chile cheeseburger was nothing short of SAD! It had bland hamburger meat, and the green chiles were not cooked, or at least dried out some before placed inside the burger. This resulted in a somewhat soggy bun.Even more irritating is that you have to order your food from a digital kiosk, then get an order number from the CASHIER! WHY DOES THE KIOSK EVEN EXIST IN THE FIRST PLACE? WHY CAN'T I ORDER THE FOOD UP FRONT? IT'S TECH FOR THE SAKE OF TECH!All that said, I can't give Mickey D's lower than a 3 because it set me back less than $7.
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April 2024 by Kyren Schechinger
Every time I order at this McDonald's even using the app they always have me pull into a number and wait forever just to get a burger that looks like a literal child made it. Absolutely ridiculous!
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April 2024 by Daddys Savage
Went inside to order a 2 cheeseburger meal and noticed over 7 cars parked waiting for their orders. Over 5 of the customers came in complaining about waiting over 20 plus minutes for their food. Definitely the slowest service I have been too. Oh and not to mention I got my got my order faster than the cars parked waiting.
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April 2024 by Bing LeRoy
Drive through. Small fries, ($2.59)!!! small coke,, $1.00) Asked for extra salt, assuming it would be a packet or two of those little packets. What I got was what tasted like an entire salt shaker of salt poured over the fries. NO packets included. But didn't discover this until at the park eating my snack. Has Macdonalds stopped using those little packets of salt? While paying, I was asked if I'd like sauce. Maybe she meant Ketchup? Since I said "No", I'll never know. Maybe the sauce would also be poured over the fries! And since the receipt said "special purchase", was $2.59 an extra price for the salt? Or is that the usual inflation price. Seems high.
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April 2024 by David Gomez
Very busy, but good food. Service needs improvement.
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April 2024 by Martha Gomez
Great with my granddaughter in the play area.
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April 2024 by Jacqui Fulton
I wish all of the McDonald’s in Albuquerque were as customer-oriented as this one. Management and staff are just great! (Specific thank you to the night manager on 4/01/24 ?)
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April 2024 by Chef of all traits
Way to much sandwich with my mayo
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March 2024 by Tino Garcia
They gave away are food to the people in front of us and made us wait 30 minutes for food and when we asked for a refund thay said that they would buy they never came
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March 2024 by Jonathan Pendley
Lobby closed makes it harder to order.Came back on 3/17/2024 took them 15 minutes to get out double quarter meal and 10 piece nugget meal through the lobby.Seems like they ignore the lobby and focus on the drive through and then when they feel like getting a lobby order out they will work on it.
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March 2024 by Nowell Bradley
All expectations of fast food were
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February 2024 by Artem Metelskiy
Ordered through mobile, picked up in-store. Friendly staff, welcoming
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January 2024 by Gary D.
Don't go here declining in customer service. Have had several bad experiences over he last 6 months thinking it would change as people working there would also change Problem is with whoever owns and operates this store not employees. Had to order this single item as app does not allow for feedback. Placed an online app order Check-in#PQ66-7811814. Drove 7 mins to pick up the order. Sat in a very long line waiting on food. At window I was told to park in a spot and wait further. Waited an additional 10 mins for order. When food was brought to me the employee said they were waiting on burritos. No picante sauce was provided had to go inside and ask for it. to Total time to wait for food was 35 mins. Food should be ready upon pick up 35 mins is too much time to prepare food. This store does not use the app correctly resulting in cold food and a long delay for the food to be given to the customer. This store fails to make any improvements in customer service.
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October 2023 by Paul Edmunds
Mostly use the drive through but this location consistently delivers quality and has shorter lines. Thanks!
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October 2023 by Michael mlechick
Poor service and rude employees, don't waste your time going