-
February 2023 by Lil L.
I go here every month for a money order since it's close to my house but it's NEVER WORKING . do NOT go to this Walmart for money services they are never working !!
-
December 2022 by Emma H.
Once bought a tv here. When we got home someone had returned the TV and replaced it with a DIFFERENT BRAND that was broken and we took it back THE SAME DAY and wouldn't give us our money back. They don't check returns on electronics, so don't buy them because you'll get screwed on a return if it doesn't work. Better off at Best Buy. Customer service was rude and took 45 minutes for someone to even address us.
-
December 2022 by Leslie S.
I was checking out of the store this morning -- still learning about the ever changing dynamics of which lines are open, which are accepting specific types of payments and which machines are actually available -- when a large surly female employee looked at me like I was an idiot because I asked if certain machines were open. She then berated an elderly lady who didn't know how to use the check out system. She said "LOOK AT THE SCREEN" and when the poor customer didn't understand what the clerk meant, the rude employee simply yelled the same thing louder at the confused customer. It is ridiculous for a clerk to assume that all customers are fluent in current screen technology and then are rude and condescending when they are asked to help. This is poor training. I realize it is difficult to get good employees these days, but please put this awful woman in a position where she is not interacting with customers. And as she shouted at me as I was leaving the store: "HAVE A NICE DAY".
-
November 2022 by Diane Mickey K.
Nobody to talk to re problemd - I tied 3 months to send orders and got no useful reply sNO help nothing.Finally gave up and went to AMAZON where igot immediate service and next day clean delivery.Ms mickey Diane kaz
-
August 2022 by Laylah R.
I was in the Walmart pickup for a fat minute, mind you I was the only car for a while like 15 mins & 3 other cars pull up & this girl comes out with one of there orders as if I wasn't parked out here first & had been checked in. Walmart do better. This is the first time this has happened.
-
May 2022 by Frank W.
Very rare to get decent customer service anymore. Visited Walmart on Academy and Wyoming today and had exceptional customer service from three different employees. Keep up the good work, definitely will be returning to this Walmart soon!!
-
December 2021 by Virginia C.
Somehow the staff is almost always rude. In a variety of ways - but I am always sorry after I go into this store. The drive-up order pickup is well run, but the checkout area has all the signs of bad managers. There are other Walmarts which are much better.
-
October 2021 by Mike D.
Everything at Walmart is free for white people. They never check the receipt of any white person at the door, so I always just pick out my stuff and walk right out without paying. So racist yet so true. F*** Walmart.
-
October 2021 by Kayali B.
This Walmart sucks! I started to one in another location but by habit I went to this one. I have the scan and go app to at least hurry and go. Anyways, I remembered my daughter needed poster board for a project. I found them at a good price $0.97. So I scanned it and the price was $1.12. Okay I scanned another one to make sure if the price was wrong. Sure enough it didn't change. I grabbed them thinking I wouldn't have a problem at the register when I tell the cashier to charge me the lower price. While shopping I saw an employee and told him about the issue but he "couldn't" help. Now I'm in line to pay for my items. I told the cashier about the price but she basically told me she couldn't help without a barcode or picture. I got out of line walked, to the other side of the store, took pictures and walked back. I didn't see the cashier, so I asked another employee can she help me. She told me she's off the clock with this negative attitude. I went to another line, then another. All are self checkout by the way. I saw the cashier who helped me, she looked at the pictures and scanned the barcode on the tag. It returned the higher price. Either way, the cashier adamantly refused so I left the poster boards at the store, I should've left all my items and walked off but I needed them. Soon after I left, I checked online and saw the same poster board for $0.33. Don't waste your time at this Walmart or any other one, go to Target or Smith's for your sake!
-
June 2021 by Courtenay O.
Automatic entry was contactless. Bright and clean, we were able to find everything we needed in record time. Staff was friendly and helpful. Loved the selection of fabrics, food and fun stuff.
-
May 2021 by Jason J.
So tired of the whole locked alcohol cabinet bs. If you're going to do it, fine, but you need to actually staff it with people who can open the cabinet. Stood there for twenty minutes while various employees looked at me with glazed eyes as i tried to locate a key holder. Such worthless scum working here
-
April 2021 by P S.
Had a few issues that concerned the pandemic...Walmart isn't wiping down the carts anymore nor are they putting wipes so we can wipe them down. Also registers (All) of them are not being cleaned after transactions have taken place. There are a lot of employees just walking and talking around the store that can be doing said things, in order to keep their customers safe!
-
September 2020 by Karl Erich M.
I've been coming here since this particular outlet/store was located at Wyoming and Montgomery in the Eighties, through when it moved to this location maybe twenty-five years ago and again through when it became a "SuperCenter" maybe fifteen years ago. Shopping here used to be a real treat; this used to be a _nice_ Walmart (I'd tell snooty anti-Walmart people to check it out and compare it to Target or whatever they were touting - and they'd agree it was a nice store). Nowadays, though, this location is just average . . . and that's average for _Walmart_ - and, honestly, maybe I need to just bite the bullet and head to the Target myself.Prices are generally good, as-expected, but you ALWAYS have to keep a hawk eye on the prices as they're ringing up, to be sure that you're not ripped off with an overage (which seems to happen more often than it ought - be prepared for a long wait while the cashier tracks down a manager or runner who can get over to the shelf and report back before the price is corrected in the machine). Stocking is . . . well, now less than expected - both in terms of placing items above the correct price marking and in terms of actually keeping essentials on the shelves. Clearance prices ring up incorrectly (at the original price) more often than they should. There aren't enough cashiers (lines, lines, lines), and there often aren't even enough of the self check-out things (that never seem to work smoothly for me and always seem to require an employee's intervention - forget saving time). Managers often don't respond (at all!) to cashiers' calls for assistance, as lines build and build. Preposterous timing of seasonal items (no garden stuff after the middle of the summer, and they're putting Christmas stuff up in that area today - in mid-September) makes it a hassle to buy ordinary things (a lopper to trim my shrubs - which is TOTALLY a fall activivity, guys) when you actually need them. (Asinine!)Management seems to be the issue, honestly. You'll have cashiers working their tails off to fight back the long lines and some stockers hustling stock into place AND asking to help customers who look confused in the front of the store while at the very same time you'll have pods of jabbering blue vests standing around doing not a thing while their department is being paged on the intercom. Where's the manager? Not answering the intercom, that's for sure. This place has a two-star average rating as I write this, and I think that's fair . . . for a store in general. For a Walmart, a giant quasi-discount place, I think I need to cut them a little slack: three stars from me, considering. There are a lot of good people who work here, for sure. And there appear to be an increasing number of people who are not doing their jobs. This particular store has slipped dramatically over the years - it's a shame, but I'm seriously considering shifting my shopping trips to the much nicer, better stocked (and not that much more expensive) Target down on Montgomery.
-
August 2020 by John K.
Walmart- One of the things we all take for granted. This staff is not overly outgoing or helpful like they appear at my normal Walmart store. Despite the Corona social distancing and the apparent personality distancing, this store looks cleaner and the products seem better cared for, if that's even a thing. Another interesting thing is criminal activity. There are 4 Walmart locations within 5 miles of me and this one always appears "safer". I've seen police activity, panhandling and shoplifting at the other 3 locations, but not here. Not sure why. I'm certain it occurs. But, I've never seen it here. Of note, this location is just 3 miles from the store I usually shop, but the product selection is quite different. The types of foods each store offers must be based upon the store's surrounding neighborhoods, and the styles of clothing based upon the population age. Smart marketing I imagine, but frustrating to have trouble finding what you're accustomed to buying, especially at a big box international chain. Not a complaint, just an observation. Overall, I would argue this is one of the better Walmart locations in Albuqerque.
-
May 2020 by Josh S.
This is a review specifically for Kyle. AN ABSOLUTE SAINT OF AN EMPLOYEE. GIVE THIS KID A RAISE. I was out in the parking lot trying to fit a new TV i had just purchased into my car as a surprise for my girlfriend. I have a pretty small car so it wouldn't fit into my back seats or my trunk without hanging out. Kyle saw me having trouble, stuck his head out his window and asked if i needed help. We took a look and came to the conclusion it definitely wasn't going to fit in my car. He glanced over at his pick up truck and said he'd be willing to just throw it in the back and drive it for me. Kyle was on his 45 min lunch break. I insisted on giving him some money and he insisted right back that it was all good and he really was just bored, wanted something to do and was happy to help. I live 10 min away from this location so he spent half of his lunch break helping me get this thing back to my house. An absolute saint. This guys a rockstar employee and if you're reading this, again seriously appreciate the help. I told my girlfriend the whole story when she got back home and she cried and said she wants to call your mom and tell her how great you are. Haha thank you for the help.