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October 2023 by alana gregos
We had excellent customer service from everyone here! Slay was very helpful and had the best knowledge about the products and what I was getting. It was a pleasure working with him and I appreciate his thoroughness throughout the whole process of me purchasing new couches.
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October 2023 by Ashley Scribner
Kendall was amazing. He was very patient and understanding of our situation. He ensured that our needs and wants are met. He ensured we got our free gifts. We came in completely unsure of what we wanted and he worked with us through the entire process. He also ensured that we got the best products for the money we wanted to spend. He ensured we knew about promos and sales! Thank you Kendall so much for making this purchase an amazing experience.
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September 2023 by Daniel G.
Absolutely trash service! We spent $5,000 and they just throw your stuff out the door and leave! They really value there customers...
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September 2023 by Kaitlin Sandoval
Bad experience with this place. Salesman was great as he should trying to make a buck but the quality of what I bought isnt there ? legs already fell off within two weeks my bed is already dipping due to uneven surface and the quality is just trash. I got a new bed so my baby can sleep on it but it's just been a nightmare. Tried asking for my money back and even asked for a replacement but i just got charged for it so had to cancel bc wth. Highly dont recommend. I even wasted my time going in to resolve the issue and nothing. Dont let them talk you into buying pillows either bc after awhile they arent worth it. I got told i had a $300 budget after purchasing my mattress and instead it just got added on to my bill as an extra cost it was no deal at all. Zero stars if i could.
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September 2023 by Francesca
Jonathan was amazing! Didn’t feel hounded, but rather supported. He gave us our space to browse comfortably. He answered all our questions and was very knowledgeable. The prices are very affordable. Looking forward to doing more business with them in the future! I recommend working with Jonathan!!
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September 2023 by Meraya Martinez
Letty was extremely helpful for the initial visit and showing us several different options. Kyle was great answering last minute questions and made the purchase process quick and painless. I would definitely come back and purchase from them!
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September 2023 by Valarie Gonzales
Slay was awesome! He was very professional and helpful! He wasn't pushy and did not pressure us into anything! Hopefully the furniture quality is just as great.Thank you for the great shopping experience!
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August 2023 by Michael B.
PLEASE READ before you shop at this store. Very unsatisfied and at this point very disappointed. My wife and I were in the market for a bedroom set, we go in and are helped by letty. Helped... not at all she has no information for us, all she wants is for us to purchase something and get us out of there. So we buy a set and receive it. It was not the right color when specifically my wife asked her if she was putting the right color in the system and she kept insisting she did. WRONG! We tried to contact letty and get an answer from her, but before we say anything instead of trying to help she just says call customer service without trying to answer one question. I'm sure there are excellent representatives at Mor Furniture, but LETTY is not one. Save your time and work with somebody else. Somebody who cares a little bit more.
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August 2023 by Stephanie
Thank you Jim for everything you have done!.. You have went above and beyond to meet our expectations. You were patient with our little kiddos. You made our experience spacial. I will definitely recommend Mor. We will definitely be back because you made us feel at home.
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August 2023 by Justin Gothard
We worked with Lisa to buy a new sectional and it was super fast and easy. We made our purchase during their Labor Day Sale. The website showed a few hundred dollars off for the sectional we wanted, but we got even more off buying in store compared to what the website indicated. Highly recommend working with Lisa and we’ll be making future purchases at Mor.
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August 2023 by Sam K
We had great experience here at this store. Lisa, the associate, was very helpful and so was the manager. Will definitely recommend, as they were very in tune with wanting customer satisfaction. They helped us with our bunk beds.
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August 2023 by Emma Smith
Slay was an amazing salesman! He helped us find the right couches for us and our home. He was extremely professional and friendly and knew exactly what i was looking for. Any future furniture purchases will be made with him.
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August 2023 by Paula Estrada
I came in looking for bunk beds and Raymond was the sales person, he directed me straight to the section for kids there was a set that was on sale he gave me the run through of the options of the sale & of the finances available. Didn't think we would get approved but Raymond did great informing & guiding us & we SEALED THE DEAL. Enjoyed the salesperson energy ?.
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August 2023 by Tanya Chavez
Josue was so very helpful and very kind!! He had a lot of patience with us because we are first time buyers and there are so many decisions to be made! He made us feel comfortable and he explained how everything worked. All in all he was just truly an amazingly nice young gentleman who was so helpful and you don’t get that type help a lot of places now a days!!
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August 2023 by George Stephanopolis
Lena was exceptionally helpful and patient. It was my friend's first time with a power reclining sofa, and Lena allowed us all of the time we needed to fully appreciate the couch of the future. She answered all of our questions, was genuinely friendly, and did not pressure a purchase same-day when I told her I was interested, but would not be buying anything today. We came back about a week later, and Lena was just as helpful in making the actual purchase easy and quick.
