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January 2024 by Ricardo Carreon
AVOID THIS DEALERSHIP!!! Customer service is atrocious and they do not respect their customers. Bought a vehicle from them long story short it went through multiple visits to the mechanic for various reasons with no support from them whatsoever. Their representatives would say “they were busy at the moment and would provide me a call back” and would never do so. I would end up calling again to receive the same response. Apparently they keep no records at all as they would mention that I had never called. Stay away and avoid making business with this place to save yourself the hassle.
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December 2023 by parzival 113
Great experience, very polite, fast and professional. Got a car same day no strings and no stress
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August 2023 by Charles Dryer
Aaron was super helpful, got me into a truck when I was in a pinch, and it was very clean and runs great! Thanks guys!
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February 2023 by Sarah Smith
I bought a Ford Focus ST from them not even half a year ago and I've had nothing but problems with it. When I got the car shortly after (a matter of a few days) I got a check engine light, well being a mechanic previously I was able to scan the code to see what it was and it was multiple turbocharger issues. After a very long and annoying process going through their mechanic I still did not have the issue resolved as even to this day I'll get the occasional turbocharger issue despite the fact they allegedly changed the entire thing. Now I would question if they actually had changed it instead of just hiding the problem but that's besides the point, in addition to that not only did one of the rear shocks dislocate from where its supposed to be, but the other one was COMPLETELY missing and the bolt hole its supposed to go into has a bolt broken on the inside of it.I'm genuinely looking into my options in the matter as this is nothing but a complete scam dealership that makes their money off of selling people lemon's and passing them off as decent. I've even attached photos of all that I've seen with the shocks just to show how ridiculously this car this car was repaired.
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February 2023 by Todd R.
I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get good deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron
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February 2023 by Erik Harriger
Don't bother making an appointment, they don't keep records of them apparently. We arrived after having made an appointment to look at a particular car and they literally sent it off for a test drive with another customer as we tried to check in. The staff were clueless about any appointment having been made (so who did I actually speak to over the phone the day before??). Zero respect for and total waste of our time.If they can't even keep records of their appointments, or don't communicate them to staff, what other records are they going to bungle? This office is not competently managed .
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January 2023 by Christopher Andres
Purchased an SUV on 1/7/23. If you hate pressure or being shadowed by a sales reps, then Morning Star Auto is the place to check out. Zero pressure, very cool sales staff. The documentation was easy to understand and straight forward.Thanks Aaron!
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October 2022 by John Hambay
Truly the most pleasant experience I've ever had with car dealership, would definitely go back
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September 2022 by Shalane Clayton
My car was totaled. My bank account was bottomed out by other life events. I found what I wanted at this little dealership and I couldn’t be happier with the vehicle. They were having a rough day, with people out sick, and still gave 100% to customer service. Josh & Brian we’re both straightforward, knowledgeable and kind. Highly recommend.
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September 2022 by CESAR SALINAS
Terrible company. Took me a lemon law to settle for a functioning car that doesn't have too many underlying issues. Professionalism is very questionable and attitude is present. Was transferred from different salesmen to even get an understanding of paperwork until it reached the owner. If it had negative stars, I'd give it a hundred
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August 2022 by Dominique Mtz
I bought 3 cars from them 10,000 13,000 and 30,000 all work wonderful no problems. Except I crashed the first one?Right after i paid it off. Staff wont pressure or force cars on you makes you feel comfortable.
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June 2022 by Sue Wasson
Great Company .I had to sell My Grand Marquis and they helped me out alot
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May 2022 by Sherry Notah
I had a really great experience at Morning Star! Chris was so helpful and let me test drive what ever vehicle I wanted and they were very patient, friendly, and I got the vehicle I really wanted! The vehicle I really wanted wasn't even on the Lot it was in there warehouse and he got it right over for me. They gave me the best deal and more money in trade value, and they were not even pushy but people who really care about customers! Aaron was also very friendly and took time to explain things to me as well! Chris and Aaron are the best and definitely will come back when looking for a new vehicle.
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April 2022 by Tommy Nguyen
I been Searching for a tundra for couple months now and I saw one at morning star. I come in and test drive it and like it and Arron is my sale man he get me in and out quick. Save me a lot of time. I will recommend it to everyone . Very nice customer service. Thank you Arron.
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January 2022 by Colleen Montgomery
Ready to buy a vehicle they had. Called and was told it was in the shop and they would contact me when it was completed. Stopped by to find out what was happening — still in the shop. A week later follow up with an email. No response. Find out today they sold it. Serious lack of communication and follow up.Realize they wouldn’t hold a car. But at least have to courtesy to let me know it was out is the shop. Perhaps they didn’t like the idea I was going to have my mechanic look at the vehicle.
