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January 2024 by Anon Mous
Helpful
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August 2023 by Norma Chavez
Very friendly customer service ???
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March 2023 by Gene Maldonado
Came in to pick up a part that was orderd from another store the man at the counter was very rude,a lady was helping a customer another person walked in the man behind the counter says looks like its going to be busy and we are not even open so very rude
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January 2023 by Scott Garnaat
Maybe the best place to get hard to find OEM parts on the planet. Always friendly and helpful.
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November 2022 by Joe Velasquez
I have been here a total of four times and two where because the shop owner sent me to get a part. The people here seem like they would rather be anywhere else than at this building. The other two times were just out of desperation and I will never promote this establishment or any Napa stores. I have gone next door to O'Reilly Auto parts and have 80% better experience on their worst day. This was even during COVID times. The service and part availably was so much better that I told my shop owner if you want parts from Napa to get them yourself. He now very rarely buys anything from there unless it's something simple like hand wash since they can handle that and can bring it to the shop without having to deal going into that place.
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November 2022 by Kailey Adair
I called the shop 20 mins ahead of time before coming to the store and they decided to put me on hold for 20mins then they closed the store without helping over the phone then when I got to the store they locked the door when I came up to the door and I asked them if they would just trade the parts cuz they gave me the wrong part they said no and the computer was already shutdown. Very rude to me when saying it they didn't even give me the right part to start out with. If this is how other people are treated when they buy parts here I don't know if I ever want to buy a part from them ever again and once I get the right part from them im never coming back to this location if your buying parts DON'T BUY THEM AT THIS STORE CUSTOMER SERVICE WAS TERRIBLE ?
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July 2022 by Diana Owen
Excellent customer care. Hands down a very helpful location.
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May 2022 by Daniel Leach
Dropped in for some hard to find parts, got to talk with Isela, who was VERY helpful, knowledgeable, and went above and beyond to help me get the right parts.10 stars for her!
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December 2021 by Michael Miller
I've almost forgotten about the Napa by my house. I figured I would start buying there and they were quick fast and had what I needed. and there's an O'Reilly's in front of them on the main Street but this little store has been there since I was a kid so I think I will patronize them as often as I can. some people I went to high school with work there
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December 2021 by Robert Freeman
As always very helpful and knowledgeable. Thank you for your courtesy and helping me get the job done. Kudos to Napa auto parts at five points!
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December 2021 by Jorge Trujillo
Bringing in your car's part. walking out with the right replacement.
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September 2021 by Lorraine “BabyLove Burquena” Jimenez
I really appreciate these ppl here I like getting my car parts because there more better then others places I think
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September 2021 by fangzea
Amazingly I find interchangeable parts for a 1958 grader here. Can't go wrong with napa for heavy equipment maintenance.
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September 2021 by Will Valles
Rude staff, literally each and everyone of them is rude. Lack of knowledge. They thru a fit because all my parts where special order. Wrong valve gasket, wrong motor mount, wrong transmission Mount, wrong size clutch!! 1 week waisted!!!I will never return to this location!
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August 2021 by Tom Skinner
I was on hold for 15 minutes before I called the down town store got my price and availability in 4 minutes
