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November 2023 by Debbie Gomez
The New Balance store is a paradise for sportswear enthusiasts. But it's not just the products that set them apart; it's the service too!
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November 2023 by Gladys Martinez
The prices for top-line shoes were awesome. They look at your gait and provide recommendations on different shoes based on how you walk. My husband said his feet have never felt better.
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November 2023 by Janet Schaefer
Not even sure how I should write this. I am SO disappointed in both my experiences. A couple of weeks ago I went in to buy a pair of sneakers. I wore them for 2 days and most likely for less than 8 hours total. I stopped wearing them after my ankle swelled up. I took them back and they refused to reimburse me since I was told," They've been worn." Well of course they were worn! Two painful times. I explained that. Employee was adamant that they were worn. She explained that this was written on the sales slip although it was NOT explained to me when I bought them. So I was given instore-credit and when I was re-measured discovered that I was originally mis-measured. Hence the pain. Store also wouldn't reimburse me or provide credit for the orthotics I bought since I didn't have the original box. I left feeling more like a "mark" than a customer.IF you should buy from this store and want to return any item within the 30 day period, please make sure to bring in the sales slip, original boxes and wash the bottom if you should buy shoes. Good luck.
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October 2023 by Gladys Dickens
Todd's friendly and helpful demeanor made my shopping experience excellent. He made sure I left with a pair of comfortable and stylish sneakers that didn't exceed my budget.
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October 2023 by Donna Farmer
New Balance have been my trusted choice for years, thanks to their durable and comfortable shoes. I won't get tired recommending this store.
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October 2023 by Leslie Nguyen
I always look forward to visiting because I know I'll receive top-notch service. They make the shoe-shopping experience enjoyable and their help ensures I have the right shoes.
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October 2023 by Janice Harper
My daughter wanted a pair of shoes endorsed by her classmate, and we found them with the employees help. She's thrilled, and I bought one for myself, too.
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September 2023 by Patricia Hernandez
Durability is a prominent feature of New Balance products. Their shoes are expertly crafted to endure a wide range of activities and stand the test of time. What I got here was no exception.
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September 2023 by Jody Ramsey
I typically only wear New Balance shoes. I have over 20 pairs and love them all. Prices are right and the selection/styles are always fresh.
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September 2023 by Matthew Kim
Outstanding customer service and a good selection of merchandise. The store is clean and well organized. Shopping there is an enjoyable experience.
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September 2023 by Glenda Higgins
Wow. These walking sneakers I scored from the New Balance store are awesome! They've totally blown me away with their top-notch quality and rock-solid durability.
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August 2023 by Jackie Ford
Great running shoes! They were very helpful and were excited about finding the right shoe for my daughter's narrow feet. She loves her new running shoes.
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August 2023 by Jeannette Ray
Went into today for my first time for a fitting and shoes. Todd worked with me and was super helpful and patient. Tried on a handful of shoes and found a pair that makes me feel like I'm floating.
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August 2023 by Pamela Scott
Every time I visit the New Balance store, a staff member works his magic and gets me into a pair of shoes that feel like they were custom-made for my feet.
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July 2023 by Mindi Morimoto
After the horrible experience I had at the Ellison location, I was so pleased with my experience at this location! John was so nice and helpful. He resized me on the computer to make sure I was getting the right size even though I knew my size, he wanted to make sure. I will always go back to this store even though it’s 30 minutes from my house. Their selection was way better too!
