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February 2024 by Sabrina Denning
I am done with Office Depot in Albuquerque, NM. Every single time the prices on shelves and/ or online don't match what is scanned in at register. Long fight with managers or I just walk out. Second time I dropped of 10 empty ink cartridges and I only got credit for 1.
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January 2024 by Chena M
Update: I received a response from the manager explaining why the store was closed that day and I appreciate the fast response. Glad they are remaining open!Arrived there during posted store hours yesterday, Monday, around 1:30pm and the doors were locked. A sign on the door said they were closed and to try another location. There looked to be some supplies inside but I got the distinct impression this store is permanently closed, not temporarily. No one answered when I called either.
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January 2024 by William Deming
The Store does a great Deal of work making sure they acknowledge you when entering through the main entrance. It's a difficult location and they do great work in helping customers find the items they need .
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January 2024 by Anita Rael
Awesome experience at Office Depot, excellent customer service. No waiting. I was quickly helped. I am very satisfied.
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December 2023 by Kevin Goodrich
I shopped on line and found the calendar I was looking for very quickly. I ordered and then picked it up at the store.
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November 2023 by Doris Robinson
I use this place often and every time I need something special Robert or whomever is managing goes out of their way to make sure I get taken care of. Extra special place for my printing needs!!
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November 2023 by Blanca C.
I came to the store to get some transparencies printed yesterday. Service was a bit slow but I got my stuff printed without any problem. I noticed I made some mistakes and needed to reprint them. I came in today and waited over 20 minutes in line to be told that they don't print transparencies. I explained to the associate that I had transparencies printed at this same store yesterday. She told me that they don't print transparencies and that I'd have to bring my own. I don't understand how things changed less than 24 hours later. She was very rude and short and dismissive. Went to a different place where they printed my transparencies without a problem in less than 5 minutes. Terrible service today, good service yesterday.
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October 2023 by Joan Raner
The staff at this location are very friendly, helpful, and knowledgeable!
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September 2023 by Jose L Ramirez Jr
The staff at office Depot rock! Took care of this smart phone, computer illiterate, retired Army Veteran professionally! Always so nice. Made my day!!!
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September 2023 by Uncle Ralph
A short, pleasant, productive trip to get supplies hassle-free.
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September 2023 by Jasmine Jackson
Slightly saddened about this location. I had placed a print order late and it was scheduled for pick up the next day (which is fine). My issue was that I didn’t receive an email until after 530 pm the next day stating that my order was finally ready. It was less than 5 pages. So I had to wait until the NEXT day (2 days after placing my order) to pick it up. When I did, I utilized the curbside pickup. I checked in from the email and waited almost 20 minutes before finally calling to ask if anyone was going to assist me. I had a napping baby in the car, so getting out wasn’t ideal for me at the moment.The two ladies who did assist me were kind. But all the waiting was upsetting. And also while we were waiting I witnessed an entire drug deal on the sidewalk that goes into the store, which lead to witnessing the man actually doing the drugs in front of us, which I know the store isn’t at fault for, but considering all the factors, I’ll be sending my print orders to another location.
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September 2023 by L M
Nice people but evertime I go for ssd cards they have none.
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August 2023 by Colleen Boyle
Great service considering they are short staffed and were having the annual back- to school sale. Got what I needed and at a great price.
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August 2023 by Miriam Anderson
I ordered a banner online. There was a coupon offered for 30% off which I appreciated because I had to order the banner no matter what for an event happening in a few days. Quality and finished product were great. Thanks
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August 2023 by Kc H.
This is the only 1 star rating I have ever given. And I have literally not even recived my order before , this place and that experience was worse. This is one of the worst experiences I've ever had an Office Depot and I can see why the parking lot is completely empty. They took the money told me they had the product within 20 minutes when I got down here not only did they not have the product, but the manager had the audacity to yell at me. I have PTSD I wear a bracelet to let people know I have epilepsy and PTSD, because of a.traumatic brain injury which I told them and I'm leaving here so shaken I'm in tears the manager today August 18, 2023 was a slightly obese, blonde haired 5 foot five lady salute Lee appalling, absolutely appalling when I was nearly begging her to make the purchase and the experience right and when they took my money out of my account and said they wouldn't return it for three days they made it impossible seeing as how I am that budgeted but that $10 literally means I don't want to buy new batteries until they decide to refund me and I only have the word they're doing it. I'm in tears. And please bear yourself the pain and the embarrassment OK I'm coming to a place that tells you it has the product and then when you get there you get actually attacked instead. She kept trying to tell me I wasn't letting her spoon and the sad thing was I wasn't letting her repeat herself for the fourth time and that's what she was upset about sad that it had to do some petting her because I will never come back to another officer bad, because of this one on university Boulevard in AlbuquerqueThe third and kills me. The thing that kills me is that I know store managers have the ability to fix problems that their computer system causes. For instance, telling someone you have something in stock now she had a product that was $10 more. She could've made that right but instead decided to attack me literally physically because Paul called the employee surrounding me , even after telling her I was shaking so hard on me to raise her voice at me at least four times I left there, bawling, crying. I'll be honest it's a very good example of why Albuquerque has become a horrible place to go anywhere because it's supposed to be like that where you go and you're a good customer, why the f leave your house? Unless of course it's to move to move out of this Place.
