-
February 2024 by Eleanor Alexander
Such an amazing experience at this particular store. I was fortunate enough to be helped by Justin and it was beyond five star service. Not only did they have all of the parts that I was looking for, but they had one specific part that had been discontinued by the dealer and I couldn’t get it anywhere else. Thank you so much Justin for making my repair mission a little bit easier today. If I could give more than five stars, I would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
-
January 2024 by cheyenne levy
Great experience. I am not savvy with cars and went in to get a battery and new turn signal light. The store manager helped me pick a good battery for the car and got the lights. He also installed the battery for me as well as the new bulb, in the freezing cold. Saved me so much time and hassle! Very helpful and appreciated, will definitely be going back to this location for other parts in the future.
-
January 2024 by Shane Peckler
Both Shawn and the other guy where extremely helpful with my power issues.Friendly and eager to help. Highly recommend this O'Reillys.
-
December 2023 by leonor klingensmith
This is a great auto parts store everybody's very nice to you there's never really a long wait I went to get wipers and they even installed them for me so definitely recommend to my friends and family and recommend it to you guys O'Reilly's it's
-
November 2023 by Jason Roth
I came in looking for an air cleaner for my truck. I knew it was a long shot that they would have it. However, Kamryn gave me some ideas for a work-around for my broken air cleaner until I can get it replaced. TY much for your time and knowledge.
-
November 2023 by Lori lovato
Thanks O'Reilly's very professional very helpful staff Love the service
-
October 2023 by Kara Livingston
Helpful sales associate and nicely organized.
-
September 2023 by Kathryn Griffin
I went into the lomas location for a new headlight and Damien took really good care of me. He went above and beyond to install my headlight for me. I had a really rough day and the fact this employee went out of his way to help me was just awesome.
-
July 2023 by Roger Hines
Was just picking up parts for the shop
-
June 2023 by Rich “Jus Average” Lovato
Good parts , but as far as customer service ???. These kids really need to know more about the products they sell to the customer. I mean they couldn't even recommend a grease gun to purchase with the tie rods purchased. I mean come-on they have the grease fittings on the new part and you can't put 2 and 2 together to recommend a grease gun for the part . I think O'Reilly's should focus a little more on customer service and training rather than handing the keys to some kids and hope for the best . Poor management leads to poor service... Only got two stars because the part was worth the money.
-
June 2023 by Bill Brenn
They gave me the wrong part (for a V8 instead of for a V6) and I had to back AND show them a picture from my repair manual.
-
May 2023 by Elaine Abeyta
So helpful and thanks for installing my new battery..
-
May 2023 by Matthew Bridger
Just like any retail store the employees make the experience. I was in this store a few months back and the two kids there at the time could’ve cared less about my used oil that I needed to dispose of. They did not care at all that hours before I bought the parts to perform said service on my wife’s car and the manager on duty welcomed my used oil after I was done. A few days ago I needed a wiper blade on my truck. Not only did the manager help me find the rite ones he actually helped me install them.Retail managers can work hard to find and train good employees and still end up with folks that just don’t shape up. The manager of this store is solid gold.
-
May 2023 by Matt B.
Went in for wiper blades on my truck. The manager not only helped me find the correct ones but also installed them for me. There were no other customers in the store at the time so he had the opportunity to dodo.
-
January 2023 by Jesse Zeitz (Bedlamite)
Place is to expensive, they wanted to charge me 250$ + for a car battery. I found one at a place downtown for 100$, installed with a 2 year warranty