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September 2024 by Nelson Bennett
Great job all around. Mike (owner) came out for the estimate and was fair and upfront about what I needed. Even saved me from doing stuff that I didn’t need. Both a leak repair and normal maintenance were performed. Both were done on time snd efficiently. Jorge performed the maintenance and did a fantastic job. I definitely recommend Paramount Roofing for any roofing needs in the ABQ area!
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September 2024 by Nicole Gonzalez
I contacted Paramount Roofing to have an inspection done of our roof on July 7, 2024. We received their estimate and photos to submit to our insurance company on July 27, 2024. Our insurance company wanted more information regarding their inspection. So Paramount Roofing sent a new roofer out for an inspection, as the last one who inspected our roof was no longer with their company. I was told that they would inspect our roof again for free and then get us their estimate and photos that evening on September 16, 2024. Two days later, I was told that they would not provide me the estimate and photos from their inspection, because they required a contingency fee agreement to be signed first. This information was needed for insurance purposes. This doesn't make us want to go with a company that only seeks out money. I would highly reccomend you take your business elsewhere, as they seem to only care about money and not actually helping a customer or being an honest company.
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September 2024 by Jon Banks
Paramount Roofing is a fantastic company. They worked extensively with us to find the right solution for our unique situation. They did what they promised. They were well organized, cleaned up each day and helped us work through some unforeseen problems. We had a little rework to be done after they finished the job and they fixed it without any hassle.
I especially like the way they treat their workers and focus on keeping them safe while they do a good job.
I highly recommend Paramount Roofing an would definitely use them again.
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September 2024 by Skully
They quoted us a $5,000 for repairs and ‘maintenance’ when two other companies came in around $2,000. I called them about the discrepancy and he went into detail about ‘maintenance’, discussing they provide the ability to monitor trouble spots that could go bad. Not worth $3,000 to me!! How they have so many positive reviews blows me away after dealing with them. Just my experience
*****
In response to the owner of the company, I have never seen a company with this highly rated reviews that as I said (“I don’t know if this is happening with this company”) but I have experienced the same with a company out of Albuquerque that had a high number of reviews with a 5.0 rating. We did not find them to be a 5 when they tore into our historic house in Silver City to put up new windows.
Your estimate to fix our roof was $5,000. It put us in a bad relationship with the seller of the home because their two roofer estimates were $2000 each. They thought we were extorting them! I had the estimator twice explain why he was so much higher and he said they look out for ‘maintenance issues.
He asked me who the names of the two companies were and I told him the names of two reputable companies, likely with less overhead. I know the one we chose was a smaller one. The person was very knowledgeable, not asking for ‘maintenance costs’ and fixed what was needed on what is a very well built 10 year old roof for $1200.
That’s a far cry from $5,000. Let your readers decide but that is the facts. I usually let small things slide but to prey on people’s fears by saying your watching for things that could go wrong has many words for that but to me it’s just wrong, and that is why I just have a hard time you have so many great reviews for your very expensive service.
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September 2024 by John Abernethy
Everyone was very professional with the recent work we had done. Loved that Ernie gave me a return call even without my even leaving a voicemail as I was calling around to different contractors to check availability. Pleased with the work done and clean-up after.
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September 2024 by Monica Gallegos
My experience with Paramount Roofing was great all around. Malcom is thorough professional, kind, and has great customer service and communication! Refreshing to work with a company with integrity. Thank you Malcom, Ernie, and Paramount Roofing.
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September 2024 by Cy Wang
Malcom and the crew did a great job!!
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August 2024 by Elizabeth Kubie
I would give them a 5 star plus. Everyone was courteous and professional and they did a great jo working on my roof. They also are very responsive when there is a problem. Malcom, especially, is the best.I highly recommend this company.
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August 2024 by Hall Hall
The Estimator was thorough and gave us a complete photo record of all the damage on the roof (I'm too old to be climbing around on my roof). The guys who came to do the work were polite and worked hard in 100 degree heat. Five Star All the Way !!
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July 2024 by Upāsaka Sudatta
I have hired so many contractors over the years, and my experience with Paramount was the very best. Their service is polite and friendly, but they do not waste your time. They were always on time and efficient. The next time I need a roofer, they are the only people I will call.
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July 2024 by Tim Patrick
Great! These guys helped me out really well. I appreciated their diligence and professionalism. Very respectful crew. Homeowners know how much a truthful provider of repair matters.
Thanks guys!
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July 2024 by Tory Boettcher
They did an amazing job fixing some problematic areas on my roof, from start to finish a great experience.
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July 2024 by Conrad Dahlstedt
Prompt, professional communication, scheduling and service. Give them a call to quote!
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July 2024 by Jim Bossert
Paramount was a great company to work with. They had a reasonable quote, came out and did the work promptly, and were there to address concerns on my reroofing job. Their level of service and desire to achieve full customer satisfaction is a rare commodity in today's world.
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July 2024 by SP Lan Bui
Excellent service. I would recommended to others.
