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November 2022 by James G.
Always good finds. Very helpful staff. Be sure to sign up to get notified if sales! Plenty of great gift ideas.
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September 2022 by Carlena Pablo
Awesome customer service provided by Marcia and Matt! Thank you!
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March 2022 by Laborum50
They have the Lebowski cardigan... and other good stuff too I guess.
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December 2021 by Robert Bliss
Some very nice things, but for those prices I'd expect things made here in the states and not overseas.If I want to buy things from cheaper labor markets I'll shop on Amazon.
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November 2021 by Gary M.
Am here from out of town. Arrived at the store to see a "Back By x o'clock" sign - over a 30 min wait. I called to inquire and the guy who answered was rude/had an attitude; and that was after I told him I made a special trip to this location, was from out of town and that my time was restricted. Don't close your damn store during operating hours - unprofessional - and certainly don't be rude to prospective customers. What he doesn't know is that I will be interacting with several dozen people who are also here from out of town. Was planning on recommending the place based off of the quality of product I saw online but nope, not anymore. In fact, I am going to proactively speak out against it. To hell with this location. And zero business from the dozens of others I would've influenced.
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June 2021 by Harold Russell
Customer service is great, great prices on everything.
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February 2021 by Karen Douglas
Had some different merchandise and patterns than the Pendleton online catalogue. Advertised 60% off sale, but I didn't see any sale section or items in the store. Lighting was a bit dark, made it hard to judge color schemes.
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September 2020 by Sally Lane
Great selection and a friendly staff
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July 2020 by Mark Snyder
DECEPTIVE SALE ADVERTISING ON WEB SITES. When a sale ad: 50% off sale merchandise ran I ordered over $400 in shirts. That said there were no disclaimers on the main face of the ad or on the ordered sale product page. BEWARE: look for a disclaimer way at the bottom of the sale page in very small - light grey type to see exclusions.I called customer service twice and they said I'd be given an answer to my concerns and was never contacted and then I called a third time to check on my refund and the rep hug up on me without even a goodbye ... more like a drop dead.
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June 2020 by Garrison Garrison
Very helpful arrived when they were having a sale. Bought 2 100% cotton tees for half price.
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March 2020 by deborah salazar
A lovely store, good variety, shop often for sales. Quality products.
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March 2020 by Liz Turjillo
The customer service was so horrible. You are better off getting your Pendleton product some place else.
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January 2020 by Jose Aragon
They don't just make blankets! I'd been looking for beach towels and I wanted two dozen or so, with enough variety that guests would mistake someone else's towel for their own. Pendleton solved that problem for me with their enormous variety of different patterned spa towels! As I was being rung up, I looked around and was surprised at the variety of different products they had. Blankets, towels, tapestries, clothing for men and women, and even small housewares. I had no idea they made more than blankets!
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January 2020 by Sandy Sanders
What a great place. I have a small collection of Pendleton blankets but do not know much about them. Earlier in the month I called Pendleton Corporate Customer Service for some basic questions like: Why are some blankets soft and others feel thinner and the answer I got was "They are all made the same." Well Now that I talked to Betsy C. at the Albuquerque store I learned the difference between napped and un napped. I think Corporate needs to send their Customer Service folks here for some product training. I also learned about the different hems and seams. Oh did I get a blanket? You bet I did, I got the Shelter Bay and also bought the matching Victorinox pocket knife. What a great experience along with customer service.
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November 2019 by Jon B.
Was shopping there and needed to use the restroom. Asked the guy at the counter if I could use theirs. He told me to go next door to a restaurant. I asked if that's where he went. I was told no but his was not for customers. Told that was OK, because I was no longer a customer. Do your shopping online, this guy is just too rude
