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April 2024 by Paul Gauche
Firstly tried to give me a truck without a ramp without telling me (I could tell from their behavior this was intended), then tried giving me a discount to take it. I really needed the ramp (and I ordered it!). The truck they eventually gave me could have killed us. Day 1 of a very rough ride, I discovered both tires worn beyond the steel wire in places. The emergency tire guy was amazed. Penske say I'll be fine now. Tire guy says I need a new truck.
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April 2024 by Jonathan Otero
I want give a big thank you the Hunter at the Penske rental off Candelaria. He made a possible bad much better by communicating and moving swiftly. Great customer service. Thank you Hunter and Penske for always putting your customers first.
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April 2024 by Derek Jones
Sean made a stressful time less stressful
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March 2024 by Daniel Chavez
My son works at this Penske Shop. Loves it. One day when we're in Albuquerque I hope to go visit.
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January 2024 by Truck 589
Great people here with good attitudeAdrian and Tonyput me back in the road in couple hoursit is appreciatedThanks
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December 2023 by Amanda Groos
We were driving cross-country and my personal car broke down. We needed a trailer installed on the Penske truck we were using so that we could tow my car. Penske’s customer service representative was amazing and helped us find this location. Gabriel, John, and the office guys provided excellent service and made us feel so comfortable getting back on the road. They were such a blessing after the very long and chaotic day we had. Above & beyond. 10 stars. Thank you!
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December 2023 by fltampabay303
Just want to shout out Tony and Adrian. Together they came up with a solution that allowed my truck to be repaired and back on the road within hours. Legit saved my business.Utmost customer service mechanical expertise and problem solving would highly recommend.Thank you.Wesley Jackson24 Seven Moving Service LLC
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December 2023 by Michael Waldrop
Excellent customer service.
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November 2023 by Mitchell Gilmore
We use Penske almost every month and have had more good than bad experiences but the bad have been very inconvenient.
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October 2023 by Richard Witvoet
It doesn’t seem like they maintain their trucks very well
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September 2023 by Prescilla Garcia
Truck was ready clean customer service is great
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August 2023 by Dennis G.
When you really need to rent a truck, I would recommend penske truck rental great customer service they will go above and beyond to help you with whatever you need they also have the best truck's ? ?
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August 2023 by Brian Howe
When First arriving at site the truck I rented online was there but not the trailer. I spoke with Jeremy and he was very busy but started tracking down a trailer for me. I was lucky enough to have time to wait until the next day to receive the trailer. Jeremy was able to discount the rental which in my mind made things right. Overall the trip went well and the truck and trailer performed as they should. Will definitely use them again.
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August 2023 by Floyd Longbottom
They don't know how to call back. Their service guys have no communication skills and their techs are super rude when trying to check in.they don't keep drivers or companies informed of what's going on.the coustomer truck service ryder is a joke need better communication skills.they say they will vall back and let you know what's going on. But it's been 3 days and still no call back I call them and am put on hold for over 30 min each time I ask for service.
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July 2023 by Andy Sanchez
Isaiah Peterman, and his team: Christ Sathoud, Jonathan Trusler, and Okam Chidubem did a fantastic job in meeting my needs a after a hectic day of miscommunications and failed attempts to acquire the 26' truck I originally scheduled to pick up at a different location. They were patient and got me what I needed quickly and got me on my way at an affordable rate. great Representatives and the perfect guys for this job. good work and keep it up. Thank you-Andy
