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May 2023 by Victoria Prieto
Marcos, you are the BEST! This was the most amazing experience I have ever had! After doing business with U-haul for nearly 2 years I returned to them to rent a truck for an unexpected and stressful move. The way I was treated at the facility behind Walmart on the West Side of Albuquerque, was enough to never consider using them ever again… for ANYTHING! I found Penske at the last minute on a Friday afternoon. From the initial call, until the return of the truck, our experience was great. We’ve had so many things to worry about and still do. But the one thing that helped my husband and I thru this whole part of our move was the way we were treated by Penske. They were very considerate and catering to us in every way. Marcos is at the location inside the Alameda West Storage on Coors Bypass. If you ever need any kind of truck for a move, home repairs, hauling…. anything please with no hesitation CALL MARCOS! He will put you in the truck you need. He will make sure you leave happy and worry free. I could not be more satisfied with this guy! He made our experience worth writing and rating. Something I don’t usually do. But I am taking all my business to him and I suggest all of you out there do the same. He is worth the try definitely. I told all my friends and family how disappointed I am in U-haul. But I am glad they treated me the way they did because I never would have stumbled upon such a great business and an awesome salesman! He deserves some recognition. Above and beyond doesn’t do him justice. Thanks Marcos!!
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November 2021 by Kylee Moore
Had a fantastic experience with Penske, start to finish. Wayyyy better than Uhaul.
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September 2021 by Stephanie Jose
Marcos was amazing! Super friendly and helpful.
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May 2021 by JAmy Creel
Penske, some of the higher standard for maintenanced vehicles\equipment that's out there. Price is a bit higher but the equipment is not as old!
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December 2019 by Garrett Smith
Had a fantastic experience today renting a large Penske truck. I felt taken care of and feel I got a great value. Thanks!!!
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October 2018 by Vic S.
They will rent out a dirty (windows barely visible) and very worn tires. The tires (2) blew out on the rear- stranding me for 3 hours on the interstate with small kids. They have the nerve, Audacity to try to bill me when I could have been in an accident because they don't maintain their trucks. They want me to pay for new tires they won't pay for. Stick to UHaul- a much better moving equipment company I have used for years with no problem UPDATE: if you like to support corporate Bullies, see response below 1. Threatening my license be suspended 2. Threatening collecti 2nd Update They took care of this matter. I hope to not hear anything further so I bumped it to 3 stars from 1. But why even stress your customers during an already stressful event of moving? Budget used to be interesting: I first saw GPS navigation in one of their rentals around 1994, and later saw they were renting EV (electric, hybrid) around 2000. Hopefully, they will get with the times again and stop putting effort into pestering their customers.
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September 2018 by Brandon Jarvis
I rented a Penske truck from this place and the service was fantastic. Marcus walked me through the whole process and made me feel so welcome and valued. If I wasn't acquiring his services to move I would want to know him as a friend. I highly recommend doing business through him. Thank you Marcus
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September 2018 by M McLeod
FANTASTIC!! I tell everyone about this place. Marcus (Marcos) was VERY HELPFUL AND KIND!! GREAT PRICES!! GREAT CUSTOMER SERVICE!!!
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February 2018 by james sammy
Went to this store. I got a very very exemplary great service. Why cant people be like this guy!!? His name is Marcos Herrera. Very respectful man. He made me feel like i belong to the world again. Kind words and great explanations. This man is a great assest to Peneske!! The manangement should be proud to have Marcos working for them. I will definitely refer my friends and family to this location.
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January 2018 by Thomas Perron
Alameda Truck Rentals / PENSKE took great care of us and we will use them when ever we need a truck.