-
April 2024 by Andrea Shepherd
The staff was rude and unhelpful. They told me they would sell a gold ring for "around $2", which I find hard to believe. The place itself was a mess, people lined up and were annoyed with waiting for the staff to do anything. I had higher-end clothes and was told they won't take them. So I guess this is the place to dump all your fast fashion because they are not interested in anything that will last a long time.
-
January 2024 by Andrea Karnas
Much prefer the Cutler location. They take their time evaluating every item and offer the going market rate for used clothes. They are usually busy which is always a good sign. Employees are friendly and usually efficient.
-
January 2024 by Griselda Quezada
I got a $100 gift card to this store and went in to spend it and bought a pair of boots that both had tag saying size 6 and I even asked cashier if both were 6, I took them right back because size was not a 6 but an 8 and they refused to credit or exchange and only wanted to buy them back for $15 but I paid $40. I get all sales final but if it’s their mistake they should make it right.
-
January 2024 by Tearsa Pineda
They give u great prices when u sell ur clothes
-
December 2023 by D R
A decade ago this used to be a great place to trade clothes, now they blatantly give you nothing hoping you sell out of desperation. If I can’t trade for credits of value there’s no point in shopping here. Save your time/money and buy/sell online.
-
December 2023 by Nikky Sandoval
Great selection always in season and employees are great!!!
-
November 2023 by Breanna Garcia
Waste of time.
-
October 2023 by Troy Anthony
You're better off selling your clothes/shoes on Marketplace or donating to a good cause because you won't get a fair price here. But I will say the two people that helped me were courteous.
-
October 2023 by Amara Gariss
Whichever employee at the front taking clothes (10/9/23) incredibly rude. Maybe send her home next time if she's having a bad day. Or if that's a normal attitude- yikes.
-
September 2023 by Nevaeh B.
THIS WAS HORRIBLE! DO NOT COME HERE! The stench and attitude was beyond words! Workers were losers yet VERY rude! All named brand clothes , SOME NEVER WORN, and in style! yet got 5 dollars for each!! STAY AWAY
-
September 2023 by Nancy
I frequent this place regularly and always find hidden gems for a great price. My selling experience has always been good as well.
-
August 2023 by Hope Dotey
Complete waste of time and a rip off!! Extremely disappointed with Plato’s closet and what it’s turned into. They give you practically nothing for the clothes they accept.I haven’t been here in at least 6 years. I arrived with two trash bagged filled with good condition/name brand clothes. I got there around 10 o’clock and it quickly got really busy. My clothes were “looked” through then I was offered $4 for 4 items?I don’t understand why they don’t offer a higher price for store credit either.It’s clear they rushed through the customers bags to get through the rush. Because there is no way they looked through everyone’s bags accurately within 20mins. Lazy employees with horrible attitudes. I recommend Other Mothers on Louisiana.
-
August 2023 by lb
Incredibly ableist, unsupportive person runs this store. Will treat you bad as an employee as well as when you’re a customer. Extremely inappropriate with workers. I’m very disappointed. Will whisper into your ear and yell at you for asking simple and even important working questions. Do not support this business.
-
August 2023 by Heidi Fleck
I've tried to sell lots of basically new Torrid plus size clothes this year (usually having been worn 1-2x after purchase with no visible wear) and am always turned down for not being stylish enough or being too worn or them already having enough in that style and size. It is disappointing because their inventory on the floor is lacking in plus size garments, so it feels like they simply do not wish to sell barely used plus size clothing in the first place.
-
August 2023 by Suzanne H
Brought in about 20 pairs of almost brand new Hollister jeans. They rejected the majority of them because of wear. Half the junk on the racks was in much worse condition. Don't waste your time here. I won't be back.
