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August 2025 by Sascha Carson
Tje person working the front desk was super sweet and very accommodating. I attived early and with the wrong types of cards for incidental fees and well, everything lol. She was able to check me in early and figure out the card mess. 100% wpuld come back.
Sascha 08/15,16/2025
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August 2025 by Al Rey
It is definitely close to the airport. But the surrounding area and the ppl who stick around are sketchy, loud, and make for unpleasant neighbors. You get what you pay for. But its right by a waffle house and village in so thats a huge plus
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August 2025 by Rich du Cloux
Landed at 11:30 pm. Needed a close cheap place for some food and sleep. This place was perfect. We got exactly what we were expecting.
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August 2025 by Margaret Chappell
Limited front desk hours and limited shuttle to airport. Suggest 4 pillows for king bed.
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August 2025 by Abby Trepanier
Super close to the airport! Staff was absolutely amazing and super accommodating! Flight was delayed and had to have a late checkin. They needed the checkin to be done before 3am but flight was only lading at around 2:45am. They ended up checking me in over the phone and had me sign my papers when I got there. The rooms were a missing a few attention to details but truly a good hotel!
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July 2025 by Cherise
Read reviews before staying !! like i should have!!!. I booked a 2 night stay .. When I got to the office manager was present and front office recp . I let them know about the advertisement online it showed king and queen size bed availability. Then tells me All they have is double beds. And to take it up With the third party i booked with. secondly after first night staying i got bed bugs bite on me!! I notify the office and the manager was present again. They looked at me like i was lying i showed them my whole back and didnt seem concerned. They moved us 5 in a ONE bed! room!?. I notify the office again about it, they moved us to a twin size beds told us thats all they have left . I ask for refund they said they dont handle that. I just wanted Some sleep it was 10p.m by that time. And low on funds to move to a different motel. On top of it I went down to let them know about how there was no shampoo not enough toilet paper and towels. And told me they'll bring it up as soon as they have some available ???? But never came. Believe me I highly suggest booking somewhere else!! If I could post pictures I would
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July 2025 by Christina Martignago
We are Wyndham rewards members and saw that the Ramada was by the ABQ airport, offered free airport shuttle and a reasonable priced room. We arrived around 2pm Friday and asked about reserving a shuttle ride to the airport to catch our 6am flight, both during our reservation & during check-in. The people at front desk, clerk & manager, both said that the shuttle does not start until 7am. We asked if there was any way that they could make accommodations since the website does not specify that the airport shuttle only runs during certain times. The manager said he could see what he could do, but that it wouldn’t be prudent to have someone come in at 4am to drive us to the airport because he didn’t have the payroll for that. He took our phone number and said he would call us if he could get someone to drive the shuttle or not. We did not hear back from him all day Saturday, so we called customer service to explain and they also would not help us get a shuttle to the airport or give us a refund of any kind. Went back to the front desk and spoke to a different manager and she was quite rude when explaining that she would not give us a refund or try to help us get a shuttle to the airport. Then she said it would only cost us $15 for a ride share, we told her we have a lot of luggage so it would cost us over $20 for a ride, which is ridiculous since we booked this hotel specifically for the free airport shuttle. She said she couldn’t refund us due to paying by 3rd party and we told her we booked via our Wyndham Rewards App not a 3rd party and then she said she’d refund us $18 +tax for the ride share. We decided to gather our bags and ordered a ride share at 4pm and slept at the airport.
This was beyond poor customer service and poor business. If your hotel is by the airport and advertises free shuttle to the airport which is only a mile away, barely a 3 minute drive, then you need to have the hotel staffed to offer that shuttle ride. The earliest flights from the ABQ airport start at 5:30am and people book hotels near the airport for convenience and rely on the shuttle services.
This is just the shuttle issue! The room was not even okay by my standards. It smelled like it had recently been smoked in and covered up by a lot of cleaning solutions. The bed is very uncomfortable and we were only provided w 2 pillows that were completely flat. The hotel is so outdated that the outlets all look burned out. Some tv channels did not work, stating poor connection. The soap dispenser in the shower did not work, we had to go buy a bar of soap to shower. The vending machine does not offer water as a choice for purchase, luckily the front desk gave us a couple bottles. That was the only nice thing they did during our stay.
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July 2025 by David Madrid
Just a nice place
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July 2025 by Abdul Raheem
Oh boy how can I not write a review about this filthy place, stayed with my family on our way to Cali, kids slept as soon as they found the bed but kept on waking up due to Air Conditioner working like a fan even when kept at 60 degrees, on the other hand me and wife couldn't sleep at all, called the front desk and no maintenance on property and no pedestal fan, finally the restless night came to an end, went to eat the inclusive breakfast.... WALLA !!! Microwave out of order, nasty coffee and the cheapest muffins, bagels, bread, scrambled eggs were like chunks of left over filth...
finally wanted to fill the ice box for our drinks and my insulin but guess what !!!! Ice machine was also broken...
Did I forget to mention the dirty hanging towel, water not draining from the bath tub, my daughter's dirty feet from walking inside the room... Simply Amazing, this owner should notice before he gets a notice delivered or may be this place is making enough money for him not to concentrate 😉
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July 2025 by Hyungjun Song
Although the room is a little bit outdated, it is convenient to access airport. And the room is very spacious. It is worth to stay.
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July 2025 by Allen Elizalde
Looks dingy from the outside, and the hallways smelled. Rooms were a different story -Better looking. It was clean, different types of pillows, and good breakfast.
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July 2025 by Sara Goncalves
It’s really close to the airport but that’s its only appeal. The room was dirty, loud, and the AC was broken.
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July 2025 by Miguel Silva
First things I asked before checking in was if there was a shuttle. Attendant said it runs at 7.
Next day I was told shuttle driver quit 2 weeks ago and no shuttle available. Very inconvenient.
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June 2025 by Desai Mehul
Everythig was great
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June 2025 by BK Paul
The staff we're friendly and helpful. My room was quite spacious for being solo; very comfortable. The pool was very clean and well situated in front of the hotel.
