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January 2024 by Nice Cream
I seriously can’t say enough good things about this shop. I took my work vehicles to Rio Grande Automotive and they finished the work very quickly and with great professionalism. I will always bring my vehicles here and I recommended them to all friends and family. If I could give more than 5 stars I would!
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January 2024 by adrean sanchez
Chris and Travis got me in immediately and made sure my vehicle was in top shape . If you ever have any issues with your vehicles I highly recommend you take it to Rio Grande Automotive , you won’t be disappointed! The customer service made me feel as if I was family !
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January 2024 by Torrey Brooks-Mauga
Will update when the repairs are completed, so far I am quite impressed with the front of shop (Andrew and Chris), and with the crew (Travis is very thorough in his evaluations).
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November 2023 by Nichole Maher
Very honest mechanics that do great work. I highly recommend them. Fair prices, don't overcharge or pop up a bunch of surprise fees or parts at bill time. Usually not a crazy long wait like the dealership has been.
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November 2023 by Buddy Cooper
Over the years, they've worked on 10 of my car's and many of my friends' cars as well? They always do good work. They stand behind everything they do. Ask for Andrew. Tell em coop sent you.
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November 2023 by Ami W
We really like Rio Grande, we take our cars here all the time. They are always kind and patient and get the job done well.
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November 2023 by Jim I.
I took our Durango to Andrew for rear shocks and they did a great job, didn't over charge and didn't say we needed any other things we didn't need. They were very kind and did the job in great time. I will be taking my vehicles to them always in the future. We have had so many nightmares with other mechanics, great to find a really good company I can count on. Thanks so much Andrew.
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October 2023 by Art Archuleta
I took my Cadillac in for an 4 wheel alignment and the back left tire was left slanted. When I asked them they claimed that they set the alignment correctly. I then took it to the shop I regularly use and the actually did the alignment correctly and even gave me a print out of the alignment specs. I will never return to this place.Service: Steering & suspension repair
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September 2023 by Keola C
Chris and Andrew always treat me right. They even pointed out things I missed a couple times. That's why I tend to bring a 12 pack of big red sodas when I do work with them. Check my other reviews I give it good or bad. If it helps tell them the Hawaiian guy sent you. Mahalo for your time
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September 2023 by Josh Franchini
Disappointed with this shops work. 1.5 years ago they replaced my gauge cluster. Now I can’t pass emissions because there is no engine light in the cluster. The cluster was also broken and super glued.
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September 2023 by mark mondragon
These guys are good at what they do and provide excellent customer service. Highly recommend them. I have had several of my vehicles serviced here and will continue going back.
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August 2023 by cassie dawn
I came i from out of town they got me in right away looked & checked everything over all the guys were awesome shout out to Nick who told me what to look for I’m happy to say truck drive great all the way back to Texas with no leaks or issues great crew you have & very greatful they were able to eliminate my stress!!! Thank you all so very much!!! Cassie white GMC 2500 sierra dura max
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July 2023 by Bryan Beard
We will never use Rio Grande Automotive again. Dropped off a van early Thursday morning for a general safety inspection and regular services for the mileage interval. The van is a work vehicle and needed to be looked over due to it's higher mileage. Thursday came and went with no update on the vehicle's status. We called Friday morning to see what was happening with the vehicle and they told us that two techs didn't show up for work that morning, but assured it would be seen. Called around 2:15pm to see what the status was and was left on hold for 10 minutes. Once taken off hold they assured they would call me back after dealing with a customer. They never called back. Called them back at 3pm just asking for a status and letting them know that we could not have the vehicle there over the weekend, since we are on call all the time and may need it for our business. I was told that they would get to it and it would be done before closing (5pm)for the weekend. No call, nothing. Showed up at 4:55 pm to retrieve the car and they told me "sorry bro" and handed me my keys. Fortunately, it didn't cost me more time and money than it did.
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July 2023 by Keith W.
I am extremely dissatisfied with the service I received. Despite having scheduled an appointment, I had to wait for over a week before my vehicle was looked at. Throughout the entire process, both service writers appeared disorganized and consistently had to search for information about my vehicle during our interactions. Furthermore, not only was I overcharged, but the issue with my vehicle was not resolved. Given these circumstances, I cannot recommend their services.
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July 2023 by Matthew Chavez
The service was great. Was informed about the work that needed to be done, cost and time frame of repair needed. True to their word, was done in the timeframe they promised and cost was exactly what they quoted me. No surprises here. Just good quality service all around. I will definitely be recommending this place, as well as Suhail Khan to my family and friends going forward for their vehicle needs! My truck is running great!