-
February 2024 by Annette Sanchez
NASHHe is extremely friendly and extremely helpful. He answered all of our questions very professional and cleaned up everything after he was finished. He gave us helpful tips on the care of the granite. We truly appreciated his respectful attitude something you don’t see much of today so really appreciated his work ethics and personality.!!!!!Thank you very muchMiguel & Gloria Madrid
-
February 2024 by Lynne Hebert
Nash from RMS came out to repair some chips in our counter and a seam. He was fantastic! he was professional and took his time. Amazing work and attention to detail. It looks like new!
-
February 2024 by Jeanette McQuarrie
Professional friendly service. I love my new counters and backsplash.
-
January 2024 by Marie Hahn
Nash did an excellent job experience, knowing what to do excellent
-
January 2024 by Carlos Gonzales
The whole kitchen project was handled well and the work was performed in a timely and clean manner. We are very satisfied with how the work turned out.
-
January 2024 by Natalie Carter
Sales rep Karen was great. Showed me my original quartzite countertop was within budget and I did not have to compromise. Joshua did a thorough job templating and Alexa was responsible for programming. Final result is gorgeous against my dark charcoal cabinets! Great local company and quality end-to-end experience.
-
January 2024 by Larry Humphries
We love our new quartz countertops and backslash. The attention to detail and craftsmanship was superb. Aaron Green and his assistant Jacob were so professional and helpful. It was a pleasure having them in our home.
-
January 2024 by Sheila Jurnak
My experience with Rocky Mountain Stone ran the spectrum. I proactively initiated all but the first communication. Office personnel attempted to be responsive but sometimes provided incorrect information. For instance, I was told that there had been no change to the square footage of my order, and less than a week later, on the day before my scheduled install, I was told there was $1,000 change to the square footage of my order. The installation team was great! They arrived for an 8:00 window at 8:00! Esteban and Miguel were respectful, low stress, quiet, and professional as they installed the countertops while I worked from my home office. I would not even have known they were there. The supervisor, Nash, checked in with his team, provided guidance and quality assurance, checked in with me and was also professional in his coming, going and his communications with me. The product and the quality of the install are very pleasing! My takeaway is to be proactive in your approach to communicating with Rocky Mountain Stone and be aware up until the install that your price may yet change.
-
January 2024 by Jose Camacho
Aaron & Jacob were Professional, Polite & They left the Kitchen very Clean !Keep them as Employees !
-
December 2023 by Melody P
I am so happy with my new counter tops! Sierra and Evan both did an amazing job of guiding me through the countertop selection, measurement and installation process. They were easy to work with, knowledgeable and professional. They answered all my questions and I often ask a lot! The crew that did the install were great. They were polite and professional and left the job site clean. Would definitely use Rocky Mountain Stone again!
-
December 2023 by Kate Fraher
We had an excellent experience with Rocky Mt from start to finish. Exploring the remnant yard and finding something unique and beautiful, Chase, our project manager, was happy to meet us multiple times, gave us background on the stone and guided us through the layout process. Evan did the templating and Joe and Lorenzo did the install - all top notch professionals — respectful, careful and friendly. We will definite be back next time we need something special from a team who really knows their business. Also feels good to know they are upstanding with their warranty should we have any trouble.
-
December 2023 by Robert Curtis
Esteban and Miguel did a great job. On time and courteous. Thank you
-
December 2023 by Trey Pickett
$HOP HERE!!! ROCKY MOUNTAIN STONE HAS SOME OF THE BEST SERVICE AND CRAFTSMANSHIP MY UNCLE AND I HAVE SEEN IN NEW MEXICO! IT BEGAN WITH THE AMAZING KIMBERLY IMMEDIATELY ASSESSING OUR NEEDS AND GETTING US TO THE REP SHE KNEW WOULD GET US WHAT WE NEEDED. KIMBERLY'S JOY AND LAUGH MADE US FEEL WELCOME AND READY TO MOVE FORWARD.OUR EXPERIENCE MOVED TO CHASE WHO WAS MORE THEN A SALESMAN, HE MADE SURE WE WERE GENUINELY GUIDED TO THE BEST PRODUCTS FOR OUR NEEDS. JORDAN THE OFFICE MANAGER WAS GENEROUS AND CHECKED ON US EVERY STEP OF THE WAY. THIS SHOWED GREAT TEAMWORK!IN CONCLUSION AT ROCKY MOUNTAIN STONE WE EXPERIENCED EXPEDIANT (FAST) MARVELOUS WORK AND GREAT SERVICE. THEY ARE TRULY A FAMILY AND ARE PASSIONATE ABOUT THEIR CRAFT. THE PRESIDENT OF THE COMPANY LITERALLY CAME OUT TO MAKE SURE WE WERE HAPPY WITH OUR ORDER.FINALLY TO BE HONEST AS MELINATED PEOPLE IN NEW MEXICO MY UNCLE AND I HAVE GROWN TIRED OF POOR TREATMENT. ESPECIALLY AS CUSTOMERS, SO SHOUT OUT AND BIG LOVE TO ROCKY MOUNTAIN STONE FOR SHOWING US AMAZING CUSTOMER CARE! WE GIVE 10 STARS!!!!
-
December 2023 by Tom Debevec
Chase and Sean did a great job with helping create my bathroom countertop and table top. All measurements were exactly as ordered, and completed quickly. Totally satisfied with their knowledge, skills and collaboration.Thanks RMS !!
-
November 2023 by Mary Swisher
Leonel did an amazing job fixing our countertops. I made the appointment but was held up and he waited at my house even after my appointment time. I was very happy with the customer service I received regarding my warranty and issues with my countertop. Everyone I talked to was friendly and knowledgeable.