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January 2024 by Mona Gonzales
Great value and cost of clothing for anyone in your family. Love the decorations for the home and they pretty much carry all types of items at a cheaper cost! Love this location and the West side locations.
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January 2024 by Tawnya Si
A bit messy but it was just before the holidays
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November 2023 by 13C
Security blocking your way in with a rope, restroom is filthy along with the dressing rooms not having clean floors. Takes to long to check out.
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October 2023 by Lisa Chavez
The line to pay was extremely long. I was in line so long that they had 2 cashiers leave and 2 different cashiers relieved them. Leave all 4 at the register...
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September 2023 by Ellie Herman
We went to this location specifically looking for a good and not bank breaking suitcase, as we bought too many souvenirs. They had a pretty good selection of suitcases, and sizes. The only thing I hate about shopping for suitcases is that you cannot open the inside so see about pockets. We did find one that was to our liking and it only took us like 5 minutes to find the section and look through their selection, so pretty well organized. Their sunglasses selection was also pretty good. I would love to give this store a 4 or 5 star review for their selections of what we needed, however this is why I gave it the score I did.The entrance, there was a rope as you walk in that blocked your entry. There was 2 employees that had to let you in after you walked in to the store so that was super weird and felt like maybe they have a shoplifting issue? They were also working as greeters I guess, but it was not a super welcoming greeting and the vibe was just off right off the bat.When we got out items and headed to the check-out line, we didn't expect to wait too long as there was only 2 people in front of us. We were there waiting for a lot longer than it took us to find out item and make our way to the line. There was 2 very slow employees working the registers and there were was 3 employees doing other things near the registers. Two of these employees were talking to each other and waiting by the front door to let people by opening the rope blocking their entrance. One person had a security vest and the other person did not, so it didn't make sense to me why it took two employees to let people in the store rather than help check-out the customers. When the line got like 6 people long, that's when one of the two employees hanging out by the entrance opened up another register. This took a while to happen though, like 10-15 minutes. I was very confused by their priorities. It made for a weird experience at this store, definitely something to remember but not for a good reason.
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September 2023 by Steve Holland
Worst experience ever had to wait in line for 45 minutes it would help if they would hire some staff to take care of their customers
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August 2023 by Kai
Very good place. I found very good affordable close with name brand deals.
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August 2023 by Krystal Kreme
I used to looooove going to Ross, great clothes and accessories at a great deal. But somewhere along the line they had a switchup. Now you have to actually wait for security to let you in... (For the safety of the staff) even when they are almost empty. When you get inside, the place is just a hot mess. Clothes are strewn about everywhere, nothing is organized, things are all over the floor, and it looks like an indoor swap meet... but messier. And after checking out, you just walk right out.I feel like they have things backwards, if you are concerned for your staff and your product, shouldn't you have security at the EXIT door? Checking receipts and then letting you out? Because that seems to be the problem. You screen everyone to get in, but get robbed everyday because people can just walk right out.Ill save my frustrations and go to Burlington.
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August 2023 by Julie Ana
Look what I found ? originally $350, bought for $100.
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July 2023 by Dominic Vasquez
Great staff easy to find what I needed for my children
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May 2023 by Edgar H
The Manager Destiny was rude as all hell! Insinuating and making stereotypical accusations about me instead of asking if I needed help.
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May 2023 by Edward Kibbee
Too many thieves, and nothing is done about it. Good deals however
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May 2023 by Stephanie Trujillo
I bought a rug from Ross for our new home. It was rolled up and I stuck it in the corner until the room I bought it for was ready. When I laid it out, it still had a security tagged attached. This rug was very inexpensive, only $15, which is a great deal. I took it back to the store to have the security device removed and they refused to remove it since I no longer had my receipt. I offered my card to look up the purchase and that was not an option. Anyway, just forewarning, check your items for these so you aren’t inconvenienced by their mistakes as well. Guaranteed other stores would not treat their customers like they are thieves over a $15 rug.
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May 2023 by Rosalinda H.
I came in to Ross store MENAUL Blvd one and I had other bags I walked there from dds discount store and the Secuirty guard there thought I was stealing I had already bought the stuff from dds store and had receipt I looked at him and said no they from a another store and I walked he said oh that makes sense and then out loud he said can't catch them all stealers I was so upset that day and felt like I don't ever want to go to that store again I don't apperiate get accused of stealing I never stole in my life and he also laughed like it was funny
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April 2023 by Verlisa Smith
Don't like the fact that you have to wait in line to get into the store, but other than that the surface is good. Have a nice selection. The story is not messy which is the best part I love about going to this location.