-
July 2023 by Patty Stephens
Victoria was a gem, loved her customer service, friendly and very courteous. The facility is very clean and secure. The accessibility is on point. Other facilities can learn a thing or two from this facility. I most commend Ms. Amanda for having an exceptional worker like Victoria. Kiddos ladies
-
June 2023 by iDONTkno VARIETYsho (BACKLINEwilliams LLC)
overall, I like how secure the location feels and the accessibility is pretty liberal. we have up their open office times which I appreciate. and they have both climate controlled and non-climate controlled options. not very big so they stay full most of the time. they may not have the cheapest rates but they do have a solid facility and they're very .competitively priced
-
February 2023 by Carlos Nevarez
Great prices with lots off space, would highly recommend
-
December 2021 by Jerry Williams
They have got a nice secure system and great hours, early & late!
-
June 2021 by Edward Gardeño
nicely done
-
December 2020 by Yad Tough
Gave them 4 stars at one point now now removed them. Don’t know what happened but over the past year and a half lack of communication. Connie used to help us a lot we even had her own personal number so she could help us. Everyone got changed and now I think a new company took over and they keep raising the prices like every 2 months, went from 10 dollar increase to 15 dollar increase less than a year in a half an no one told us anything. Every time we go, we pay an increase. What is going on? I understand the pandemic is going on but the increase is too sudden. You shouldn’t offset the whole price to your customers and all too soon.
-
November 2020 by Ted St. John
Mgr. He has an attitude. not friendly at all
-
October 2020 by EDWARD ROMERO
Stay away from this place ! $50 in late fees seriously that’s almost another month of rent !!! Extra space storage has the same unit and for half the price .... I’m Paying $90 over here and $50 at extra space storage for the same size unit . I still can’t believe a $50 dollar late fee WOW THATS ROBBERY PRETTY MUCH !!!
-
October 2020 by Jennifer Owens
They are very rude and disrespectful
-
August 2020 by Stuart Williams
I've always liked the convenient location and the Managers were very kind and helpful. Security and hours are great.
-
February 2020 by C
Connie and Jamie are always great and helpful. Very quiet and kept facility
-
November 2019 by Monas Adventures
Amazing place . Thank you guys for all the help you gave me . I give you 10 starts
-
August 2019 by Kandice Seum
Convenient location. Greatly secured storage! Poor customer service! It's difficult to get in contact just to pay my monthly bill. I have only had a unit for a few months, yet staff is rarely available. I stop in to pay in person and call over the phone to leave messages when no one is at the lobby. If I don't do all of the above, I'll get charged for late payments (which happened twice). Whoever the woman was working at the time of 12:30pm on July 2nd, 2019 was extremely rude...until she must have realised she was too harsh. She didn't apologize, but she changed her attitude and backpeddled with excuses. She told me that she's "the only person ever working". She "had to fire someone just before I got there". She "doesn't have time to always answer the phone and check messages because it's crazy during the first of the month". If you hate your job, it's best to resign. Please, don't take it out on customers who are paying their bill on time and/or are new to learning the system you have set. Again, I love the storage place, but I'm eager to switch facilities just to avoid further interactions with customer service. Too bad they don't have online payments available. They said they don't have that "because there were too many problems".
-
September 2018 by Lucricia Aragon
Great customer service. Will definitely recommend to friends and family. With such great prices would definitely use again.
-
September 2018 by Jade Peña
Always friendly! Prices are great! Will always recommend family and friends!
