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November 2023 by Ralph Campbell
Jacob is a great driver. I can always depend on him.
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November 2023 by 11green11
Driver Danny C. was able to access for delivery where no other driver in 3years could ??
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September 2023 by Betsy Libowitz
Danny Chapman was beyond amazing!!! He was able to back in to a super tight spot and then walked my delivery all the way up my driveway. He even unpacked and helped me set up my product. Couldn't have asked for a kinder human being!!!
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August 2023 by Larry Rasmussen
Prompt, professional. Unpacked the cover. Rate the highest!—Danny
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July 2023 by Sara Webb
Danny was great! Super helpful and courteous!
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May 2023 by Kevin Silva
The Drivers for SAIA are amazing. The give the best customer service I have ever seen by a freight company.
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January 2023 by daryl hansen
Totally useless. Have never incountered such a substandard group of liars in my life
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August 2022 by Brian Herndon
Going back four year as I now see...this freight company, SAIA has quite a track record. They immediately tell you that your freight is lost, "no freight" they call it, despite their online tracking system saying it's right there. They tell you the website is wrong, it's not though! They launch an investigation every time you call. Oh, by the way, you'll be doing all of the calling, the only way you'll ever see your freight is to call daily to find out where your freight is. This place couldn't suck more, really. I wish there was a 0 stars. Stay away, if you can. I drove over and got my freight myself. It's that bad. There cannot be a worse freight company in Albuquerque. Amazed they are in business. Amazed.
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July 2022 by Patricia Woodworth
I would give the company a two or three and my driver, Nathan, five stars. The storage cabinet I ordered arrived with major damage which I have to believe was caused in transit. The driver however was fabulous. He helped me document the damage and carefully explained to me the process for returning the item and for seeking a refund or a re-order. I would hire him in a minute. He was professional, polite, knowledgeable, helpful and appreciative of my thanks. What a gem!
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October 2021 by Jose Varela
I don't know why are this guys on business. They deliver everything destroyed. They don't care about the value of their cargo..
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September 2021 by Christopher Eshleman
I'm a local business owner and they scheduled delivery with me and didn't come. They didn't even call me to tell me they couldn't make it, so I've been left in a state of constant readiness, waiting, waiting, waiting, waiting. I had to specifically and significantly adjust my schedule to receive this shipment and to be treated in this way is beyond unacceptable. They obviously have no concern for their customers. I am beyond upset and can't believe the unprofessionalism displayed here.
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September 2021 by Kevin and Dawn Jones
Horrible customer service!!
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August 2021 by Rob Hernandez
they were 2 days late with shipment and tried to make it 3 will never use this company again
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February 2021 by MrDlparker
Great staff
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November 2020 by Ken H
So far good service. Super helpful at the loading bay packing and preparing used equipment. As long as it gets to my client on time and in good shape all is well ?
