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March 2024 by Ashlea Stewart
The girls I have encountered the couple of times I have been here have been really friendly and helpful.
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May 2023 by Buddo Hood
Kahtt!!! You were so welcoming and helpful!! We appreciate great customer service, so we appreciate YOU! As well as all the other gals that were there in the shop...you all are doing a fantastic job.We recommend this shop if you have questions about anything because they are eager to help you!
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February 2023 by Jovina Flores
I don't know what's going on, but if Your store is remodeling or having some event then PLEASE POST IT ONLINE!!! I show up and the windows are all covered and a sign saying Only Vendors?!?! Wasted my time driving here and now I need to drive to another location! Post if Your store is going to be closed. Thx
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January 2023 by Amanda Worley
I had ordered some heat protectant online on Dec 21st 2022 and when I went to pick up at this location, I was glad to see the two kind women working being attentive and engaged with their customers! I’ve had bad experiences with Sally’s at my hometowns locations in California but was SO impressed with this location! Kudos to those kind workers! I will return to this location for future beauty needs.
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November 2022 by Stephanie W.
Customer service was very good they greeted me as I entered then asked if I needed any help. When they saw what I was purchasing they asked if I needed any other items that would be used to do the process, since I wasn't buying them just to be sure I had everything I may need! Will for sure recommend this location and I will be a continued customer!! Happy with my purchase and the service!!!
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August 2022 by Jacqueline Medellin
Today I visited this Sally store on Academy and was not impressedAlexis the manager was very rude.She kept rushing me and refusing to help me. She provided horrible customer service. She was arrogant and just plain mean. Besides being rude mean and ugly she keeps the store kinda dirty.I WOULD NOT RECOMMEND THIS STORE.
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August 2022 by Kristen Wilkinson
Angel was so wonderful and helpful. Answered all my questions with a huge smile on her face. Thank you!
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June 2022 by Andrew Abernathy
Nevaeh and McKayla were extremely helpful in finding my wife the best and most appropriate hair dye for her hair type. They were both knowledgeable and sweet. I would definitely recommend both the store and the help from these two wonderful individuals.
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February 2022 by gleeful dragon
Posted hours for today (Friday) say they are open until 8, it was ten minutes to 7 and they were closed, which would be fine if they would update the hours on the door.
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September 2021 by Roberta Montano
The new manager and new staff are great they are very friendly and helpful they explained lots to about hair dye and developer to use . I will continue shopping with this store. Very good staff and the store is so clean nothing in aisle blocking the shelves super super clean good job ladies ....
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July 2021 by Charles Harner
The staff is always helpful. And they have good products.
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May 2021 by Kelly Fernandez
I refrained from patronizing this location for several months despite being a 2-3Xs a month customer at SALLYS. I came in reluctantly today because I’ve had a hard time shopping other stores with their limited or missing inventory lately.The previous manager here was a mess. Rude, intrusive and lacking in any shred of pride in customer service or any grace, whatsoever. The old manager made it a point to attempt to discourage my purchase of a product line she warned was “overpriced” and overrated. Perhaps she was suspicious despite my “overpriced” attire that day, I presumed she thought I could not afford what I was looking at. She commenced to fidget awkwardly a few feet away from me with 2 or 3 items on a shelf arranging and rearranging over and over again making it obvious that she was hovering over me to keep me from stealing. I looked over at my friend who also has her theft watchdog also awkwardly fidgeting with a shelf but keeping her in her line of vision. After purchasing nearly $400 between my friend and I, we left and.agreed we wouldn’t go there again.Today, I was greeted upon arrival abd was given good solid advice particularly to my hair type. I did not warrant intimate supervision today, thankfully, despite coming into the store looking much more casual than i usually dress in public.It was wonderful to see plenty of products on the shelf compared to abundant empty slots noting out of stock items at other stores. The store was immaculate and easy to shop with its obvious attentive organization. Totally opposite vibe from what I experienced here before. Quick, comfortable and without drama. Loved it.The current management is doing an excellent job. She’s given me faith that above average customer service is still possible in retail business. I will gladly give them a good review and encourage my friends to go here. I appreciate good service when I get it.
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May 2021 by Skye Dorato
When I went the staff was very friendly. I needed help finding a few things and they were more than helpful. I was so pleased with this store and how well it was managed. I will certainly be coming back!
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April 2021 by Veronica Samuels
I always purchase my hair color here, love the variety of different brands they carry. The staff here go above and beyond customer service, and their all very knowledgeable on the products they sell.
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April 2021 by Mandi Butcher
This store seems very stocked, I always purchase my shampoo and conditioner here, I love it when they have promotional deals because you’ll get products for a good deal.
