Savers is a global thrift retailer that offers a wide selection of gently used clothing, accessories, household goods, books, toys, and furniture. The store operates with a focus on sustainability through its Rethink Reuse business model, which involves purchasing, reselling, and recycling donated items. This approach helps keep over 700 million pounds of used goods out of landfills each year and supports more than 100 nonprofit organizations by providing a revenue source from donated goods. Operating over 300 locations worldwide, including in Rio Rancho, Savers is known for its organized and expansive layout, making it easy for shoppers to browse and find treasures. The store features a constantly changing inventory, with vintage clothing, accessories, and unique finds, offering an exciting shopping experience for thrift enthusiasts and bargain hunters alike. Community support and environmental impact are central to Savers’ mission, with friendly and helpful staff enhancing the shopping experience. Customers appreciate the store's commitment to sustainability and community, noting that each visit offers new discoveries. However, some shoppers have expressed concerns about prices, feeling they are too high considering the donated nature of the items. There are also complaints about the lack of fitting rooms, which makes trying on clothes inconvenient. Some customers have highlighted issues with store cleanliness, with parts of the store being dirty and shoes being damaged or marked with grease pencils. Customer service experiences have varied, with some noting unfriendly staff and unhelpful management. A significant concern raised involves billing errors, where some customers experienced double charges, leading to disputes with banks. Despite these issues, Savers remains a popular destination for those seeking affordable, sustainable shopping options, and it continues to support local communities through its donation-based model.
