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July 2023 by Shweta Agarwal
Four years in Albuquerque and we have our first bad public experience! I have taken my kid to this place a couple of times in the past and never had any issues. I was surprised by the stylist's behavior today. She was clearly showing a bias against us...No greetings and NO eye contact first of all which is the biggest red flag for a customer!, ...Ordered my kid to sit in a specific chair without giving her the options (as other stylists did in the past or even what they were doing with other customers today),....Turned on TV and again without asking the kid what she would like to watch..put on the movie "Encanto" as SHE thought my kid would BEST like this movie. I usually give leverage to people thinking they might be having a bad day but this was clear bias as I had seen her interact with other parents and kids in a nice and pleasant manner (we were waiting for about 10-15 minutes before our turn). With this awful experience, I don't think I am ever going back again!Service: Kids' cuts
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July 2023 by Nicole Golden
Kids love picking their fun vehicle to sit in and watching a show while getting their hair cut. The employees are quick and great with little ones.
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May 2023 by Eric Gonzales
I’ve been taking grandson for his hair cut for sometime. I live on the west side of Albuquerque. I recently scheduled an appointment for 1:30 pm. I arrived at 1:20 pm. When we arrived, I was told it was for 1:15 and therefore my grandson can’t get his haircut. I was told it was 1:30. Not 1:15. That being said, the receptionist was very rude, extremely unprofessional did not want to hear my explanation nor would they admit fault for their scheduling error not the customer!! I will be taking my grandson to Sharkeys!!! I will advocate for them and get them future customers. I hope the management takes a hard look at this receptionist. The date was on 4-16-23 you know who she is!!!
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April 2023 by Tonia Wilson
You have to schedule an appointment prior, apparently!! No friendly greet upon arrival, just a "did you have an appointment?" So when we had scheduled the appointment for same day thankfully, few minutes after we recieved a call and asked if we could come in when we were further away from the place which was obviously inconvenient! The lady whom did my son's first haircut smh, his sides was lopsided compare to the other. Seems like she did not know what she was doing and gave my son a messed up haircut. This place does not deserve stars at all. So disappointed! Do not trust the stars on Google reviews.
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April 2023 by Maria Ramirez Sanchez
I took my son to get a haircut and it was rushed. His hair is very uneven his line up is horrible and the lady was very rude. He sat still, so there was no reason he shouldn't have got a good haircut let alone his line up. Definitely do not recommend.Service: Haircut
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April 2023 by Sarai
If your child is able to sit still, take them elsewhere. I wish I had known that this place gets your child out of the chair as fast as humanity possible, maybe 5 minutes max when the appt slots are 15 minutes. I asked if they could blow dry my daughter's sopping went hair before going out in the cold, but no. The receptionist attempted to blow dry it but never had a chance as she was answering the phones. It was not worth our drive, unfortunately.
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March 2023 by Osciris Vazquez
My son got his hair cut her and it was good at first when we came in but when my son was about to get his har cut he started to cry so much the lady was going soo fast that she pintched my sons neck so bad he has more in the back but my son didn’t wasn’t me touching him around there.And I don’t like his hair cut is not even. I don’t recommend this place.
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February 2023 by Shae Larsen
Took my almost 2 year old there for a haircut because he doesn't let anyone touch his head and had a bad experience the last time he got his hair cut. But at shear madness there was lots of fun stuff to keep him happy and distracted he even let the dresser use clippers on him! When he did get upset a couple times they were patient with him and quickly got him back to being happy to finish the haircut in a good amount of time!
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February 2023 by Mary Gonzales
I had scheduled an ear piercing appointment days before going in but when I came in; they said there was no appointment scheduled. They said they would do the ear piercing anyways when another stylist came but she never showed and they left me waiting for over an hour with no update or explanation. Super poor/rude desk person who acted like you were annoying her when you would speak to her. When they finally took my daughter back; they messed up and the gun wouldn’t work so they put her through the pain/trauma of a piercing THREE times. They didn’t perform any of the fun/relaxing things they said they would like nail painting, wearing a robe, etc. I felt so bad. I wanted this to be a fun, less traumatic experience for her and they did a bad job at making it so. Wouldn’t recommend or return for anything!
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January 2023 by Georgiann D.
I've been taking my toddler here for a year and a half. The place is cute with lots of toys (almost like a toy store!) and fun hair cutting stations. A special shout-out to Ashley. She's a phenomenal hair stylist! She makes my toddler--who has longer hair--look like the star I know he is inside and out. She is patient with him, too! And he cherishes the little wristbands she gives him with each cut. I feel the cost of a haircut is reasonably priced here, too! About $20 for a haircut. Although I do understand that it is a little pricier than discount hair cut places. Maybe the management can offer frequent haircut cards or something? Like every fifth haircut is discounted or something? Regardless of the price, do know that at Shear Madness, all of the stylists are experienced cutting little ones hair, and that, at least to me, is a priceless skill. There is also lots of parking out front--and a Chinese restaurant next door. And even a cat cafe and a Chase bank. Take it from this Professor, A+ all around!
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January 2023 by Kristin Maddox
Absolutely loved this place. Called and made a same day appointment. Michelle was so good with my daughter! She even put 2 braids in her hair at no extra charge. Very happy with the service and pricing. Thank you!
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December 2022 by Marissa Chavez
Great experience! My 2 year old wasn't thrilled about his first haircut and hates water on his hair but the stylist was absolutely amazing! Very professional and patient with him. She put on the TV show he wanted and wasn't upset my son was crying or anything. The receptionist was very kind and professional and everyone we interacted with was very nice. Will definitely be returning!
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November 2022 by aj barnett
I have taken my son here twice and each time they did amazing! I also did the daddy and son package and they did good on my hair as well. The place is very kind friendly and they keep it clean. Definitely recommend.
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November 2022 by christina Loera
Was excited to take my little one here for a great experience. Had a 6:00 pm appointment on a weekday and walked in with the hair dresser asking my 2 year old to choose a seat and sit down. She didn’t seem in a great mood and was rushed. Her bangs were cut extremely short and uneven. My toddler didn’t move and was very cooperative during her bang cut. Very Disappointed.
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October 2022 by M Ha
They’d better close this place instead of ruining their name this much! I took my son here 3 times, his first haircut was 3 years ago and it was a great experience. Next visit it was two years later and son’s second haircut( medical reason), she was so nervous and unexperienced. Then just because my son likes their seats, I went there one more time. Unhappy and rude reception and then the hairdresser she was in rush and forcing my kid to stay still and pick specific seat and she didn’t change the cartoon for him, also she was keep saying do NoT move I said!! We are done with them. Never recommend and come back unless they have some fixed welcoming staff again with the updated online booking system and hiring mature staff.
