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December 2024 by Ted Chavez
Great customer service, very thorough
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December 2024 by Roberta Addison
Very professional- greatly appreciate service received.
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November 2024 by Kevin Montoya
The absolute best mechanic in town, the only down side to this shop is that they only service German imports. I would take my lawnmower to Silver Star if I could! They are always very clear with the work you need, include pictures of any work that is recommended, clearly define what is a must and what can wait, give exact "estimates" and usually still come in less than those, and the best part is there's no run around. They will contact you immediately if there's an issue, if more work is needed, if less work is needed, and when your vehicle is done. No 3 days of calling a dealership to find out your status, these guys are quick. The whole place is fenced in and locked up securely, and the office staff is very friendly. The owner has personally greeted me to talk about the car multiple times, and he makes a follow up call a few weeks after to make sure things are still going good with the repairs. They really care about their customers and their cars.
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October 2024 by Patrick Floyd
I felt comfortable at the shop. Was greeted with a beautiful smile. It's worth taking your mercedes (I can only speak on that make since I brought one in for service) to get looked at and worked on.
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October 2024 by Dee Mac
My husband got his car towed to Silver star on Monday and they were done with services by Thursday!! They are honest and I would recommend them to anyone!
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September 2024 by Daniel Ramirez
Best experience I’ve ever had at a mechanic shop. Staff were friendly and professional. I would definitely recommend to anyone with a Mercedes. Thanks again.
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August 2024 by Rafael Valle
Excellent customer service and mechanical work with reasonable prices. I mainly spoke with Delilah but all of them are great! This is the only mechanic shop I trust.
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August 2024 by Andrew Michael
My in-laws had his and her Mercedes for over 10+ years, My mother in law sold me her Mercedes that had been forgotten in garage after my father in law passed away in 2019. With the help Of Silver Star I got it road worthy, They went over every detail and showed me images and videos of everything they found that needed attention. They have been really nice through all of this and let me know updates all the time without even asking. Ive never had this kind of care from any shop, they made me feel great about going to see them. Highly recommend to anybody with a Mercedes.
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August 2024 by Tom Wolicki
ONLY 5 stars ??? Silver Star Auto Haus rates at LEAST 9.5 stars!!!
Great service.....friendly & knowledgeable personnel there.
PLUS......your car comes back to you cleaner than when you brought it in for service/repairs !!! Such a deal !!
Just wish they had a better method for leaving your Benz if it needs to come in "after hours".
The showroom as well as the work area are ALWAYS spotless !!! Just like the Mercedes dealers in Germany.....keep up the tradition !!
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August 2024 by Val King
I have had 3 Mercedes and used these guys over 20 years! Staff is incredible and I have complete trust in this business! Highly recommend!
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June 2024 by Eric Chappelle
I have been using Silver Star since returning to Abq about 4 years ago. We have 4 Mercedes spanning a few decades. Chris, Paul and the crew have always been knowledgeable and quick with repairs. Customer service up front with Alyssa and Delilah is always courteous and professional. This shop is an asset to Abq
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June 2024 by El Chingón
Best Mercedes service in all of New Mexico! Ethical, and great prices!
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June 2024 by Elmer Hayes
Thank you for a job well done. My first time with you. Very courteous, polite, informative. Will from now on come down from Santa Fe for services.
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May 2024 by Kevin Arnold
Knowledgeable helpful staff. I’ve had the best experience here with my sprinter over the past 7 years. I wouldn’t recommend anyone else in town to touch your van but Silver Star Auto Haus. I’d give them six stars if I could. Owning a Sprinter van can be a headache for some but the team at SSAH have kept my van running like a champion as I near the 250k mile mark. Thank you Silver Star for your honest and quality work the past 7 years.
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April 2024 by Adam Heying
Top-notch experience here, very friendly staff and got my classic MB up and running in no time. The tech even came out and walked me through the car and everything he did in detail.
