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October 2023 by Nick Tolk
I'm at this store all the time and I've always been happy with the selection and service, until tonight. I left empty handed after failing to find what I wanted, and their security guard started shouting as I walked away. "Don't come back boy! You think I didn't see that boy?! Lift up your shirt!" (For the record, I'm 46.) When I realized that I was the one being yelled at, I went back to address the issue, but he ducked inside and I didn't follow. A bizarre experience and an awful way to end the night.
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September 2023 by r l
Great location. Great clearance items. Friendly staff
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September 2023 by Elizabeth L
We always prefer this smiths over the one on academy and the one on Wyoming.
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August 2023 by Elisheva Levin
I lived in Albuquerque years ago, and recently returned. The store was clean but the service members were very unhelpful. I had a recent injury and not one of them offered to help, even while giving me directions to walk across the entire store to find an item. The person checking out at the nearest counter was rude, did not ask me if I had found what I needed, and spent his time talking to another checker. No one offered to properly bag my groceries, and no took the time to help bring my groceries to the car. I will not be shopping at Smiths in Albuquerque again. Fortunately, I have other options.
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July 2023 by Jose Serrano
I’ve been coming here for 20+ years only because it’s super close. Customer service is horrible. They don’t bother to remember you and I always feel like I’m burdening someone because they give me attitude all the time. Went to the deli tonight to get some fresh Turkey. The young lady couldn’t be bothered. Kept making excuses on why she couldn’t do her job and limiting me to what I could order. You would’ve thought I walked up and insulted her before politely asking for some Turkey. Afterwards, I said thank you and I really appreciate it and gave her a smile. She mumbled some trash talking under her breath as I walked away. Got to the self checkout. Good ole Mary is still oblivious. I’m the only one there and of course I’m the last one she helps. Checks my ID for the 1000th time. Gives me looks like I just committed a crime and then I’m done with my shopping. Always a pleasure Smith’s.
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June 2023 by dsw rants
Same white vans that were there during shutdown are back. One isle blocked off and you can't by anything from it. Are the other isles safe to buy things???? 6-9-23
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June 2023 by Consumer Advocate
Smith's has been cutting corners for years. Can't even be bothered to purchase hand baskets these days. No wonder the store was closed for egregious rodent infestation and lack of sanitation. Root cause is still there. Greed
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June 2023 by FrakYourself
It's always clean and the staff here are great.
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June 2023 by Lloyd Nine
Have shopped here a few times over the past 4 years, was going to go back today because it is near one of my medical providers. Then I watched on KOAT this morning that it was shut down by the Health dept. for a mouse infestation. Wow.
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June 2023 by Karate Ken
This store was recently closed due to a mouse infestation ?I think we should do our part by letting everyone know that it has been red flagged and closed.
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April 2023 by Claire
The employees are nice (except for the older woman who hangs over your shoulder at self checkout). It's good for buying basic ingredients, but there is significantly less variety here than the other Smith's. The vegetable produce expires very quickly, and just the other day, there was soggy Napa cabbage and Bok Choy still for sale. I do not want to be limited to lettuce and zucchini. They do not restock their vegetables very often. It's very difficult to eat healthy with this store's selection because the produce is limited but there will always be plenty of Mac and cheese, soup cans, and pasta available on the other side of the store. I understand that Smith's corporate may not be funding them as well as the Smith's on Paseo, but it's just a depressing store.
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April 2023 by Lee Thomas
I was just there (3/16/23) around 2:00pm and the girl behind the meat and seafood counter was dropping f-bombs and cussing up a storm with her coworkers for the whole world to hear. Very professional staff!
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March 2023 by Snow Flurry
Come here almost every week, very professional and friendly service everytime.
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February 2023 by Cindy Hummel
I always shop at Mountain Run, Smiths. There are 3 employee’s I that help me, and they are great. I always look for them because they are always ready to help. They are Andrew, Joey and Gloria. They are super assets for your company
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November 2022 by Wes Lou
Love it, better than any Smiths/Albertsons I been to in Texas/ Clovis,Nm. Billy is the man, serious fella but great guy when I comes down to it!
