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January 2024 by Rain Green
I let this go multiple times, but tonight was enough. Self checkout staff will be standing behind you hovering, watching every thing you do. Not friendly or helpful. I forgot my smith’s card so I was looking for mom’s alternate id for the savings and the person did not offer to help or scan which they have in the past. Instead they stood over treating you like a thief. Just staring. Last time I was here they were accusing someone else of stealing sushi and turns out the person didn’t steal they always have attitude. I’m tired of it. I get that you need to be observant but acting like we’re all stealing is so off putting when just tying to get some freaking cat food at the end of the night. -_-
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December 2023 by jlrguitar77
Had a pickup order cancelled after it was ready for no apparent reason. No explanation. No customer service, terrible experience. Will never shop here again.
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November 2023 by Dean Green Chile
Great customer service. Smaller store and does not carry everything. Needs more real cashiers at terminals. Much better than other Smiths in this part of town.
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November 2023 by dean strassburger
Great customer service. Smaller store and does not carry everything. Needs more real cashiers at terminals. Much better than other Smiths in this part of town.
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November 2023 by Hello Hello
Very clean store and very helpful staff.
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November 2023 by Noabody
I love this location! Everyone is incredibly friendly and helpful. Plus, they don't seem to run out of stock on much.
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October 2023 by Primate Productions
I have never been to a Smith's grocery store that was is as poorly stocked as this one is. On my previous visits I gave it the benefit of doubt...maybe it was just an off day/week but after several visits with the same issues I realized this store is just very poorly managed compared to other Smiths in Albuquerque. The store also just feels more run down maybe not as clean as the other Smiths. If given a choice I would not visit this particular store again.
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October 2023 by SUPERGONG 22
10/20/2023 my EBT card was breached at self checkout #5. Still waiting to be reimbursed from the store. Slow service.
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September 2023 by Javier Hanley
They say fresh for everyone but what’s this?
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August 2023 by D MAT
Decent Store with Plenty to find but strict security standards in my opinion. They get overly suspicious of people which is quite odd. Keep eyeing us up like we were gonna steal from their business.
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August 2023 by V Dog
Out of all covid brought who cut of there water spout at gas station not smiths who keped food prices down who keeps looking out for nm abqGood looks smithe community always shop hereVote with your money it's easy America what !!!
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July 2023 by Carrie Martindale
There is woman there covered from head to toe in tattoos that works the customer service booth who is a, terrible and horrible person. Don’t shop at Smith’s located at Montgomery and Louisiana NE. Unless of course being treated like dooky is your thing.Everyone there is rude and deliberate. Especially the one I told you about. Maybe she got hired right out of a woman’s prison? We’ll take our business elsewhere!
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June 2023 by Arturo F.
This is the most un-organized grocery store I've ever been in. The layout is all over the place and it takes so long to find anything. Along with that Joanna is one of the rudest cashiers ever. She has horrible customer service and when asked simple questions about coupons or deals it is liked we ruined her whole day. If this store wasn't close to our house we would never go here. Some days I go out of my way to drive up to Albertsons in the heights to avoid this store.
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May 2023 by Abq Action Venue
I DID NOT ENJOY MY SHOPPING EXPERIENCE. I DONT SHOP AT STORES THAT SCOLD YOU FOR NOT KNOWING THAT THEIR SELF CHECK OUT DOES NOT HAVE A HAND HELD SCANNER AND TOLD OFF TO LOOK UP THE ITEM. SEEMs TO ME THAT MEAN PEOPLE WITH NO OTHER CUSTOMERS COULD HELP ME AND NOT TELL ME OFF FOR NOT KNOWING THEIR SELF CHECK OUT SYSTEM. HEY JACK@$$ IM THE CUSTMER NOT THE TRAINEE.
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April 2023 by Mika K.
It's interesting that picking up miniscule pieces of trash in the parking lot are more important than getting shopping carts.
