-
February 2024 by Lee Lockie
Staples is well organized so that I can find things easily. Also their staff are very competent and patient and friendly. Keep up the good work!
-
January 2024 by Larry Bell
Chris was very helpful.
-
January 2024 by RJ Mirabal
The product is excellent with a good discount and rewards I earned. The checkout person was very helpful and knowledgable to help me get all the discounts offered.
-
January 2024 by TK O'Geary
The folks at this store bend over backwards to help you. Especially Ryan in the copy and print center. His patience with some of the most rude and impatient customers amaze me. I go out of my way to go to this store.Update November 2023: The variety of items stocked, including a wide array of printer ink, is terrific. Staff are helpful, professional, and nice. And the place is clean, tidy, and organized.
-
December 2023 by Susanna Neal
I moved back to Alb. 5 years ago. I've been going to this particular Staples. It has the BEST customer service! Sam helped get my computer back to factory settings and did it kindly and personally. Very impressed with his customer service.
-
November 2023 by Jeannie Rose Chavez
The item I ordered online was ready for pick up. The service was quick and courteous. I appreciate this service because it saves me time.
-
October 2023 by Susan Boone
the location of products in this store are different from other locations that I have gone to and the staff couldnt be bothered to help. the prices are good and a great selection of office/home merchandise.
-
August 2023 by Nicole Lawe
Staples falsely advertised their printing services as same-day on their website, then when I inquired about the status of my order after two days, I was told that the website isn't accurate. Well then why are you advertising it as such? If you know that it's not same-day service, why are you baiting customers into choosing you over another company that may actually offer quicker service? Why isn't the website updated? I only chose Staples because it promised my order would be done in a timely manner—instead it took a full week.
-
August 2023 by George March
Associate was very knowledgeable and his assistance in helping me find the software I needed made my trip to Staples quick and easy.
-
August 2023 by Kathy Moore-Gregory
Staples always has what I need. While I know I can order online and might save a buck, I like to support local brick and mortar stores. It is a quick pick up.
-
August 2023 by Todd Hathorne
Generally they have what you need. This last visit I found that the price per copy was 11 cents including 3 hole punch. Does not make sense with the volume I needed copied. These issues still exist, but I am upgrading my rating. The changes to a more service oriented experience is a welcome change. The store manager at Eubank and Montgomery is on it. Nice guy. Keeps his employees productive. Pricing is getting a bit up there, but I think this is a whole economy problem. The physical presence in the market place is good.
-
August 2023 by Rachel V
Incredible customer service from all employees I interacted with. Someone directed me on how I needed to go about packing up a return, and another employee assisted me with printing and shipping the box. They made it a quick, easy process and were super friendly!
-
July 2023 by Arnold Engstrom
Store recently remodeled and is very clean and organized. Cashier was extremely friendly. Love great service
-
July 2023 by RJ M.
I had some issues with getting my recent print order set up due to my own problems but Dave in print services went well above and beyond the call of duty to make sure my order was completed successfully. On top of that their prices are very reasonable.
-
July 2023 by Julie Williams
A big thank you to Dave in the printing department who helped me with enlarging pictures for am upcoming 50th high school reunion! He was courteous, helpful, made suggestions, and had my order done in less than 24 hrs. This made my task so much easier to complete. Thank you!!you.againagain again!!