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April 2024 by Emma Mestas
I've been going to this subway since they opened I usually go in and order 8 pieces of cheese because my young daughter loves it when I went on Tuesday 4/2/2024 @6:28pm to buy cheese the manager Lynn was very rude and refused to sell me cheese she was not professional at all even her employee told her they sold it to me be before and she made a comment that the employees are doing their job wrong by selling me cheese Lynn refused to give me the name of the store manager and didn't want to give me the number to the corporate office. I left and went to the subway in Rio Rancho the employees there where so kind and didn't hassle me for wanting to buy cheese. Lynn needs more training as a manager!
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March 2024 by Marty Haber
After waiting 20 minutes for the employee to make the 3 customers in front of us sandwiches we found out that the one single employee had 2 phone orders to fill and then it would be our turn to order. We asked the employee to get a message to the manager to have more assistance during supper hour and the employee replied that there were only 3 employees at that location. Another customer behind us felt that we were being rude to ask the employee to speak to his manager about getting more help. Since we had to be somewhere we left was very unfortunate I doubt we will be returning.
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February 2024 by Viruz
Food was okay but the customer service was terrible. I’ve never been to a subway where I wasn’t able to build my own sandwich. The lady taking the order would not let us order without picking a number from the menu even though none were what I wanted. “Build your own” is not a thing at this location. Will not be returning to this location again worst experience I’ve had coming to subway.
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February 2024 by John Florez
Second time I’ve showed up to this location and the employee locks the door right as I’m about to walk in. Mind you this is at least an hour and a half before the online times and the door says they are supposed to close. Either change your hours or fire the guy who goes to smoke in his vehicle and locks the door during business hours.
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February 2024 by Tahseeanna Howe
When I was stranded I stopped by to grab something to eat/drink and the manager helped with a cookie and an Uber to get home. (It was like 1½ miles away). There are a few great people left in this world that's for sure. Thank you for not judging me!!
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December 2023 by Artem Metelskiy
Placed an order via mobile app but when arrived, the orders didn’t go through even though I got transaction notification. Attempted to order again and finally went through, the first one was refunded. They made a sandwich pretty quick. Tastes
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December 2023 by Marta De Castro
Nobody was there. I believe the guy that made my subway was along but did a great job. I enjoy my sandwich ? a so
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July 2023 by Jerry S
"light mayo, light mustard" apparently means to soak the sandwich. I regret doing online ordering and pre-tipping. Do NOT recommend.
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July 2023 by Eva Gutierrez
I'm not a big fan of Subway but every now and then I've eaten at this fast food. I ordered the meat ball sub it was good. The young man working at this Subway on the corner of 4th & Alameda very customer service him working by himself is saying a lot kudos to this employee at this Subway and that's why I recommend this Subway. Thank you
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June 2023 by rick allen
It's not bad once in a
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March 2023 by Sarah Garcia-sedillo
The employees were very kind, welcoming & helpful.
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January 2023 by Al Silva
The philly steak was terrible. The meat was chewy and dry.
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November 2022 by Delilah Pohl
Just stopped in 10 minutes before they closed & the man ( didnt get his name) was absolutely amazing w/ customer service. Going to call & brag on him in the a.m because this was the ONLY place around me that actually stayed open until they were supposed to, great sandwiches & customer service. I stopped by 3 places before winding up at this subway & from now on ill just be going there 1st.
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August 2022 by Lex Torres
The guy that made my sandwich made it such a mess he was so disrespectful and rude kept giving awful looks then top top it off he squeezed my sandwich thinking I wasn’t gonna dine in once I saw it I immediately asked for another worker to remake my food i so do not reccomwnt coming in when this guys working. Unprofessional and very unwelcoming.
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August 2022 by P B
Have to get rid of the complainer that's works here if you want food quality and good service. Two attempts and I left empty handed because the guy was mad and bitter. A very unhappy individual
