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December 2023 by Denisha Romero
The advertisement for 4 phones for 100 bucks is a lie, and deceitful. You gotta have an I phone to trade in, plus the new phone you get you will make monthly payments in a 2 yr. Contract! Forget it!
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November 2023 by Abdulrhman Bahri
Armando is an amazing man. He is so helpful. He helped me to understand everything I need. Thank you so much man. You are the best. Keep it up.
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November 2023 by charles knight
Fast and friendly service. Staff is very helpful. Definitely worth the drive from Los Lunas
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October 2023 by Violet
Jackelyn Tostado sold a phone on my account to an unauthorized user on my account. T-mobile seems to not care. Tried to file a complaint but nothing is getting done
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September 2023 by Majestique Eboni Beal
One of the managers, Justin, is professional, honest, and knowledgeable about the products, prices, and service. I love this store.
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August 2023 by Ryan Harris
Terrible service ended up leaving there never got any service would not go there again two girls didn't pay attention they would leave the lobby empty and they'd go back in the back
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August 2023 by Arjuna Ra, Sacred Conversations
Leo was amazing! Great customer service! After not having my phone work for two days and given the run around by the corporate T-Mobile customer service, Leo, the customer service representative at this location, was able to get my phone up and running in no time. His ability to deal with difficult situations while meeting customer needs is superb.
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August 2023 by Joanne Nagel Connolly
Justin is the most hełpfuł tmobiłe assistant manager ever. Ask for him! Płease get the reps and assistant managers their own info on a card!!
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August 2023 by Lori Gonzales
Sad I went to just pay a bill stood here almost a hour this sad no appreciation for customers ? wow just blows my mind employee just look away no response or be right back this is sad .very disappointed in the service here ? I have seen about 4 customers walk out sad sad i pay this for my .wow getting charged a additional 5 dool8for in store payment ?
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July 2023 by Susie Zapata
Love the Cell Service!!!! This location has some pretty helpful and professional Representative’s but unfortunately this store never has the iPhone’s that I need in stock EVER when I go there. I literally have to travel across town to get what I need. Other than that it’s a decent store
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July 2023 by MONICA MONTGOMERY
I JUST GOT MY 6 PHONE ON MY CURRENT PLAN.I ALWAYS SAY TEAM MOBLE THE BEST.HOWEVER. AT THIS LOCATION I HADA VERRY YOUNG REP.. HE WAS THE MANAGER .JULY 2023. HE WAS INFLEXABLE.I HAD TO ASK FOR BAG. HE FAILED TO INFORM ME NO CHARGER CAME WITH IT. CHARGED ME CONECTION CHARGE. I AM NOT CONECTED. .SAD BUT TRUE.M
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July 2023 by julian tapia
Justin was very great halp today with very good service!! Ty for your help
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December 2022 by Roy Martin
Store is a franchise store. Only do phone purchases here. This is the second poor experience for handset exchange and or return. The manager (William) of this store wouldn't let the customer service rep put in a ticket that was needed to close out my exchange. Now we are stuck having to start all over waiting another week for replacement for a faulty phone.
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September 2022 by blanca prudhomme
I came in Saturday because the T-Mobile call center sent me to the store to verify my account because for whatever reason my last payment for my now canceled T-Mobile account didn't post to my account. There were two males working and the one that did help me told me that all they do is sell phones there and that he would not be able to help me in verifying my account so that we can find out where my payment went even though I have a reference number as well. Now I call the call center and they're telling me that I have to go back to the store which I'm refusing to do until someone answers the phone at this store but I have been calling for the past 30 minutes and nobody answers the phone and the mailbox is full
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July 2022 by Munchma Muffin
Rude rude rude workers here. Will never go back there. Avoid this store if possible, go elsewhere.
