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January 2024 by Christopher Kreneck
I have been traveling a lot the last 2 years.Have used TA a lot. Probably about a couple grand alot in 2 years in food , showers and fuel.Went into Albuquerque Ta today to do laundry and told " You can not use facilities if you are not CDL , it is our policy."THAT MEANS NO SHOWERS OR LAUNDRY.Do better or change you name!
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December 2023 by Jesse Mendez
I was lost. I did not know an important detail about my vehicle. The counter persons referred me to the service department. The gentleman in the service department may have saved my vehicle. Thanks Kevil! You guys just made a client for life.
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December 2023 by Chris Carroll
The most miserable people work here. So rude and act bothered if you ask them for something. Shop was great very helpful and nice. Oh yeah and the restaurant is closed on Monday and Tuesday which happens to be the only place truckers can eat. All in all will never stop here again. Use to love coming here as a kid they had the best green chill stew ever
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December 2023 by Christopher Hurley
As a delivery driver that sometimes has to run multiple days without seeing home. I usually use ta for a quick shower. They apparently decided that only the big boys with CDLs can shower here anymore. Meaning the smaller companies are not able to get clean whenever we're doing just as much work.
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December 2023 by Kevin Scott
The Shop is terrible.They only have one good mechanic and that's Quentin. I was a regular customer this is my hometown location. Had a r front wheel seal replaced on July 4th. Went in around 8Am got out around 9Pm. One mechanic started on it the second mechanic was back and forth working the counter and my truck.Go back Dec.10 for a PM Service.The tech they put on my truck didn't look old enough to shave.Get to Phoenix I got oil all over brakes on right front wheel where the wheel seal is leaking again.Take it to Eloy TA Dec. 16 They call Alb. They start back pedaling and refusing to cover repairs. Will be taking it to Rush and contacting an Attorney
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November 2023 by Kenon Bovian
I'm thoroughly disappointed. I booked a shower here and had security called on me because I rang the bell for an additional towel for my wife. I don't usually do reviews and I've frowned on others that usually do. But this had a feeling of racism
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November 2023 by Sherri Putz Braaton
Stopped in on our trip home. I had car trouble and had to wait for a friend that was on the hwy around Mile Marker 280, about 60 miles away. Since it was a Tuesday, the restaurant was closed. I asked the cashiers if i could sit somewhere and wait. They told me i wasn't allowed in the truckers' lounge without a CDL. The staff was fairly rude. The ladies at the register treated me like I was an unwanted traveler. Shame on them for treated a stranded motorist so badly. The only one of the staff that was nice was the security guard.We won't be stopping here again. DO NOT STOP IF YOU DONT HAVE A CDL. BAD SERVICE. IF I COULD LEAVE 0 STARS I WOULD!!
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November 2023 by Barry Groover
Just plain terrible all around. They even shut the restaurant down early. Go to Love's, there are 2 in the area. This place is nasty. The parking lot is empty for good reason.
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November 2023 by Curtilius Erving
Devon was awesome. He goes above and beyond he was polite and had great customer service! The hotdog and coffee area was super clean (you don’t see that much at truck stops). Thank you again Devon from a trucker ?
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November 2023 by duran barnes
Theres a lady working here with short red hair and has an absolutely disgusting attitude on 10/10/23 7:49 pm. A customer asked if there were any other restrooms available and she looked at him, walked away and said NOTHING. Extremely poor customer service. This is a place of business. Not your home.
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September 2023 by Joe H.
Shady location. This TA does not allow RV overnight, but since the area is shady AF I wouldn't stay here any longer than necessary.Washing machines take coins and are 3.50 for wash and $3 for dry.
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August 2023 by Lorie Kimble
Pulled over and was parked for a few minutes, almost looked closed not many vehicles. Then we were told to move along. Not traveler friendly. Glad I hadn't got gas or food yet as the Flying J Pilot down the road was way more accommodating. Will never stop at any TA again.
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August 2023 by Reyna Aundrea
This review is for Brian...you did a fantastic job! As soon as authorization came through he took care of my truck with speed and accuracy! Thank you for being courteous and efficient! You sir are a true professional and that is much appreciated in this industry. More techs should aspire to be like you! TA has an asset and I hope you are recognized and compensated accordingly...Great job Brian...Thank you for getting me rolling ASAP ?
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August 2023 by Daved Cucchiara
Very rude staff. No sign posted " No shoes no service" She allowed me to walk clear around the store & shop. It was obvious that I was barefoot . When I get to the register, she yells sorry you can't be in here without shoes. I replied I am so sorry, I will take note of that next time. She replies " Nope I can't serve you without shoes" The damage had already been done. Like five more seconds would have made a difference . As a nurse I totally understand having to comply with regulations & what not. So I go back & get shoes. When I went to walk up to the register & purchase my items, a man walked in front of me & the worker said " How have you been? " They then have a 15 minute conversation as a wait holding my items like a complete idiot, as she ignores me like I literally didn't exist . I mean, if she was trying to teach me a lesson,it clearly was not effective. Very rude to say the least.
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August 2023 by Isabela Delgado
This place is worth less stop don’t know why they have a repair shop here that works on diesel trucks but they won’t even touch your 2500 or 3500 if it’s not a semi they don’t work or even change out a tire… and they won’t even let u work on your own truck again unless if it’s a semi they all have the benefits of working on them but not a 2500 or 3500 you have to leave there lot it’s like how am I going to be able to leave with blown out tires that I need to get fix worst place to stop never again will I step foot in a location that don’t value you at all
