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November 2023 by Wally B.
The best highly recommend Volvo service in ABQ. Reasonable prices, friendly service. Factory trained mechanics, winner of many Volvo awards. A family business with over 20 years in business.
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October 2023 by MrJrister
Great work, they definitely deserve the 5 stars that they have . Good people good on communication & get the job done right
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August 2023 by Dupree C.
My best friend recommended this place, so that deserved at least a 4 star. He's pretty good at letting me know of good places.They were professional, patient with me when i was on a time crunch to get things situated on my car.They were ABSOLUTELY WONDERFUL.Not only did I get great service but they had an opening to get me situated the same day when my regular garage and another couldn't get me in until a month or two out.They were empathetic and professional through and through.Much respect to all of them.
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August 2023 by Jay V.
Unfortunately ABQ doesn't have many options for Volvo repairs so I chose this shop over the Volvo dealership. I dealt with this place for over 3yrs...I was hoping they were doing a good job but I'm not a mechanic so I don't really know....well I moved back to L.A. this spring and went back to my old mechanic of over 10yrs...my mechanic started his auto shop out of a garage by himself...he's not a Volvo specialist....well during the 3yrs I was living in Albuquerque I had a lot of big work done on my volvo by "master's touch", my check engine light never turned off, they didn't seem very concerned about it, I asked for it to be looked at and repaired and they just kept telling me there was nothing wrong with my car...guess what?!! I just took my volvo to my mechanic here in L.A. and he fixed the issue in 20mins...no more check engine light & I can smog my car now with no issues....I had expensive sensors changed in Albuquerque because "master's touch" couldn't figure out why my check engine light was on....now I feel like they just made me do repairs and pay for very expensive labor that was not necessary...I'm beyond pissed...don't take your car here...go anywhere else but not here
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July 2023 by Jan C.
I have taken my Dodge Grand Caravan to Master's Touch for several years. Twice they have determined suggested repairs were not needed. This has saved me hundreds of dollars. I so appreciate their honesty!
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June 2023 by Jordan Tiller
I brought my 1997 honda civic to get oil leaks repaired. They charged me about 800 for two seal replacements and I think it's a fair price.After the initial repair it was still leaking oil. However, they made it right! They took it in a second time and fixed the last of the leaking at no extra charge. I'm a happy customer!On a small side note to the owner, your office could use some cleaning and tidying up.The Master's Touch is an honest mechanic that does good work, recommended.
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June 2023 by Pam Baldwin
Family rooted mechanical & service shop, been coming here for decades, their diagnostics and prices are reasonal and fair providing great service.That's all I'm gonna say about that!!!:-)))
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May 2023 by Allie Durec
I've taken 2 different Volvos here now and I appreciate the work they do. Fair prices, quick service and always willing to help me out with little extras. Thank you!
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February 2023 by Lori Torres
These guys are fantastic and fast. I have been their customer for many years and always been happy with their service.Services: General repairs & maintenance
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November 2022 by X Man
This is updated from the 4 stars i gave it.This place neeeds to check AND double check their diagnostics . I paid for service that wasn't needed. Then after the work is done and paid for, they retract the original findings, telling you " it wasn't that problem, it's this problem. It will cost extra dollars more." Be careful having your car serviced here.
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October 2022 by Swifty S.
This was my second time coming here. Last time was for an air filter. They didn't take too long. I obviously noticed the baby gate and kid in the waiting area but as long as they took care of my car I didn't mind This visit was horrendous 1. When I showed up the lady in the office had a baby gate up with a baby on the patio blocking entry into the office. I was confused that I couldn't enter but didn't say anything but she says " don't you have a ride to leave and come back?" And looked at me oddly as if this is a normal option for everyone. Then she tells me it was going to be a 90 minute wait, for an oil change that I scheduled in advance. So I sat out on the patio for 90 minutes 2. I was charged $126.00 for the oil change. When I asked her about the price she said oil prices have gone up. Here's the thing, the bill was itemized. Synthetic oil was used (that they didn't ask me if I wanted) and the cost for that was about 56 dollars. Not expensive because no oil change needed for 7000 miles. Labor was 60 dollars. For an oil change? I have had this 2016 Toyota Corolla since 2017 and have never been charged 60 dollars for oil change labor. I didn't make a fuss at all. They got me once. Shame on them. I will not be returning to The Masters Touch. Proof is in the pudding. I attached the receipt
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August 2022 by Andrew Teck
Was driving through ABQ on a roadtrip when I realized I needed to get the oil leak on my Volvo repaired before I could go any further. The Master's Touch got me in that morning and back out the door an hour or so later with an easy fix that the shop in Durango couldnt seem to figure out as well as a very fair price! They saved my roadtrip and I couldnt be happier with their service!
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August 2022 by Jose Martinez
Excellent service and quick to diagnose and fix a simple issue that a car dealership wanted to charge $300 just to figure out what was wrong. Masters Touch went above and beyond. I will be using them for all my needed repairs.Services: Vehicle Inspection
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May 2022 by Vicki Asanti
Owners friendly family oriented. Very thorough, and know Volvo's well.
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May 2022 by Charles T.
GREAT PLACE!!! I was passing through had a problem with my fuel pump they told me to come in and they would fit me in as soon as they could. They were very busy on Sunday but, 2 hours later I was on the road again. Thank you for all your help and for not trying to take advantage of my bad situation and charge me 10x more then what you would normally charge. YOU GUYS ARE A CLASS ACT!!!!
