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February 2024 by whitney toms
Had someone stand over and watch me as I’m looking for different items. Anyways I ended up paying and leaving. How ridiculous it is to shop and be watched. Absolutely insane and rude to actual spending customers.
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October 2023 by Jazmin Herbinko
extremely unhelpful trying to make a return i had the receipt and everything but the store has no cash? what store in the mall has no cash? thanks iris for wasting my time.
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October 2023 by J Herbinko
extremely unhelpful trying to make a return i had the receipt and everything but the store has no cash? what store in the mall has no cash? thanks iris for wasting my time.
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February 2023 by Amazing Papa
Super nice sales person, Emily took good care of my wife and put up with me! Have to say, I wonder why we had never been in there before? Great sale on shoes and clothes, worth checking out.
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August 2022 by Lauren Sparks
I think that being friendly is a big part of customer service. I use to work in retail and loved it. I was treated like a burden and I walked in knowing exactly what I wanted.I was there for a backpack Tuesday August 2, 2022.I saw one I really liked in the window. Actually two I really liked in the window. I wanted to check out the size difference in both and then try it on. I had already decided before entering the store and asking to see them that I was going to buy one of them for sure.I walked in and had to hunt for assistance even though there was three people standing around and watched me. I asked for help and I was told no. “No” I couldn’t see the display because they don’t seek display backpacks. Mind you. Inside the backpack wall was extremely bare. I already stated I was going to buy one if I could just see it and they told me no. Finally after going back and fourth for a moment the associates said “okay fine” and got me the backpacks to look at. I decided on a Mikey one and even after standing in line and paying they were still unfriendly and now seemed like they really didn’t want to help me because I was being difficult.In my opinion, if selling the display isn’t an option let’s discuss why, let me know I have other options or I can gladly take my service else where. Since Covid people have been unfriendly and quick to be rude. If you don’t want to make a sale then that is fine with me. Companies in general around Albuquerque especially in the mall setting are struggling.At this point I won’t care to return just because what is the point of walking by the window, seeing something you like to then find out even if it’s in the window and the last one. You can’t have it. I never had that issue before even when I worked in retail.
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August 2022 by Alexis Apache
Some chick that works there hit me in the head and had the audacity to ask if it hurt…
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June 2022 by allen stone
Store is small,overcrowded and not organized very well some staff are unfriendly.
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April 2022 by Serena Jones
They have false advertisement on sales you go and it says that something is 25% off get to the register and no I’m sorry that’s a mistake but they’ve had that same sale up for about two months now. False advertisement!
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April 2022 by vincent valdez
Love this placem the staff is amazing
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September 2021 by Jalen W.
They don't pay attention to customers waited 20 minutes for get a shoes size and nothing
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May 2021 by Naomi Vandagriff
Best place to go shopping ?
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May 2021 by Nízhóní Nai
Best place to go shopping
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May 2021 by Renee Vandagriff
Best place to go shopping ?
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May 2021 by Travis Archuleta
I will never order anything from Tillys again. They costed me 108 bucks I never received my products and they will not refund me be careful before ordering your merchandise from Tilly’s and die to this I will never purchase anything from the store again as well horrible customer service
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April 2021 by Esosadawn
There a guy in there that bring down young guys by names he was very rude. He also should stay off the phone.