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March 2024 by Nancy N.
My favorite place to buy any Spirit. They have a great selection of non alcohol cocktails, wines and beers. The biggest selection of wines.
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February 2024 by Fastfxr F.
This place has gone so far downhill in wine selection. It's flooded with budget bin wine with double-digit prices. Chilean or Argentinian wines? Good luck. It's packed with Italian garbage wines. Used to be a 12% wine would be scoffed at, now it's $25. Two stars for selection, so I'll give them that, but deducting three for overpricing and trying to push garbage wines they used to laugh at.
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January 2024 by Ashley Y.
I appreciate the quality this store offers and ease of location. It wasn't messy and the staff were kind and helpful. The amount of quality local options is really good! I would choose this store over all other locations just for how clean it is!
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December 2023 by Selah W.
I went in to get some wine for a dinner party and I had my little sister with me. Obviously I wouldn't leave her in the car so I brought her in with me. I am of age to drink, however the guy stopped us and asked if I was her mother. I told him I wasn't but I was her "guardian" for today. He told us he would not serve us even after I said my little sister could wait in the car. He was super rude and told us to leave the store immediately. This does not follow the law in NM! Terrible service and stuck up employees. They lost my business but I found a great local winery in old town
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December 2023 by Dominic Iannucci
Great selection of everything alcohol/mixer you can think if and the staff were helpful with finding what we needed.
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December 2023 by Sariah Leppert
The staff is terrible at customer service the gentleman ringing me and my baby boy up stopped rudely in the middle of doing so to disrespectfuly asked for my id as to already seeing I'm 21 and told me he couldn't sell to me due to me having my 2 year old child with me then the old lady working lane 2 stopped helping her costumer to then stop me and yell get a manager.. and wouldn't let us leave the store until a manager came.
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December 2023 by Kevin Burger
Gargantuan selection. Not my drug of choice but my wife loves this place. Friendly staff and very knowledgeable about products.
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November 2023 by Ruben Anaya
Normally like this place, most have been helpful and kind. Kat on the other hand did not like that I put my basket full of whisky on the conveyor. Sorry Kat did not mean to inconvenience you. She made me feel like I was doing something illegal, since I’ve done that dozens of other times with no issue. Lighten up Kat, your likely to retain more customers.
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November 2023 by Sophia Marquez
Got what we needed but rude customer service. Older man ringing us up rudely had an id check when clearly I am 21 years of age got management, cashier made a rude remark under his breath “don’t come back here again. ” all I needed was 1 bottle of non alcoholic blue syrup so very much unnecessary and we definitely won’t be bringing our business back.
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November 2023 by jacquelyn hilliard
If you want great service and fabulous selections, this is it. The staff is very well versed in all the stock. This is a quarterly trip to stock up
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November 2023 by Mox G.
walked in looking for help. male clerk in front. on 11/04/23 at 20:12 was very very rude to me. cut off every sentence and question I tried to make. Didn't offer any help whatsoever. Asked for a simple thing and he sighed at me and proceeded to patronize me. Male was 5'6, white, with man bun. I will never return to total wine again after this horrible customer service experience I had. Made me feel really dumb and bad about myself. employee definitely needs some more training on customer care and service.
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November 2023 by Elsa C.
Total Wine & More in Albuquerque NM. Open on a SUNDAY, so that I can grab something to take to my hotel ...!! The interest thing about entering this location was that security asked me to leave my backpack at the counter while shopping. On problem as I follow the rules. The people here were nice and helpful so I was in and out quickly. The lady at check out was also nice and concerned as I mentioned that I was walking a few blocks to my hotel. It was a cold night in the 40's so she said she was glad that I was wearing a jacket. As was I. Thanks Total Wine and New Mexico law for selling liquor on Sunday.
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October 2023 by Renee G.
We held a wine tasting on Sunday. Eric, our guide through California, provided so much rich history of the region, information on wine making and types of wine and many other tidbits of his knowledge. I did not know what to expect, but Eric far exceeded anything I had in mind! And the wine was great, too!
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October 2023 by Marty Sanchez
They usually have what I want here. They have just about any type of spirits and wine you could ask for.The staff is very helpful.
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October 2023 by Luke Javier
As other reviewers have stated, staff if unfriendly and multiple team members walk around the store and watch you. Why? I have no idea but they will just stare and say nothing. I’ve been to plenty of total wines all over the country and this is definitely the most poorly ran one. Too many places to go for me to come back here. An fyi to anyone, Trader Joe’s is close by and sells a large selection of wine and liquor for cheaper and with a friendlier staff.
