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February 2024 by gmom nm
In UNM ER and had blood work done in ER while I was waiting to be seen, I have never been so upset with the tech that drew the blood. When I got taken up to the floor, the first thing the staff asked was about my hand being so bruised and swollen. I told them I just had blood drawn. When I was discharged I immediately called TRI Core to tell them about my tech and would email my pictures of my hand after my blood drawn. They said no nessasary. They would look in to it. Yeah, right This was my last experience with TRI CORE Labs. Speak up when you are not happy with any health care issue that you have. Remember you are the patient.
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February 2024 by Steph
If I could give zero Stars, I would. I am not directly involved with this company, but my provider chooses to use them for my cancer tests. I have had other providers when I lived in another state and had a very minimal wait time for my results, but now I am waiting and waiting and waiting for results that I should have had already. This last blood draw was the second for the same test that was ordered by my doctor because this company let my specimen degrade to the point where they couldn't use it. I am beyond frustrated. It has been 3 weeks since the first draw and now It has been over a week since my second draw and I still have no results. And not only that, but hours after the first draw, they posted results that were actually from December as my current results from that day. Now I was smart enough to know that my results could not possibly come in hours, but it was ridiculous nonetheless.. ridiculous and frustrating and unprofessional. I am at the point now where I'm not even sure I can trust the results when I do get them . It is sad that I have to consider that I may have to find another provider for my care because they choose this company for my blood testing.
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November 2023 by Chase Burgett
They will send you to a debt collector without sending you the bill. We asked them to run the charges through our insurance and then we never heard anything from them. Then we got a letter from a debt collector. They even admitted they never sent a new bill after the amount we owed changed after going through our insurance, but they refused to recall the debt collector.
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August 2023 by Gregory Martinez
Customer service is beyond incompetent and lazy.The tech celebrate when they find a vien.Pathetic is an understatement
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May 2023 by Martha Mowry
They having terrible billing practices. Calling them does not good! My husband and I will NEVER go there again!!
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May 2023 by Joe Gilmore
Horrible experience with TriCore billing. The asked for my insurance card, then failed to file the claim and proceeded to bill me for the whole amount. When I called them they acknowledged their mistake and said they would correct it. They didn't. Now they have billed me again an included a collection notice with the bill. Right now I've been on hold for over 45 minutes waiting to get this straightened out. If a zero star was an option, they would earn one.
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February 2023 by Erika Flores
I need to schedule a appointment for my newborn baby and they don’t answer, PATHETIC
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November 2022 by Jerry Bowe
I have been going here for over 10 years. They have a very professional, friendly staff. The wait time is very short especially if you go first thing in the morning.
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November 2022 by Melanie Elkins
THIS LOCATION IS NOT A PATIENT DRAW SITE!I wish this was more clear from the listing on google.
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July 2022 by Jordan Lauterbach
Analiz is literally the rudest human I've ever dealt with. I'm surprised she can hold down a job
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June 2022 by Sue Gibson
The Edgewood staff is wonderful!! They are helpful, kind and great at drawing blood.
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April 2022 by G. Smith (aninjamongoos)
Fraudulent billing practices. Tricore ignores insurance and just bills the patient. Billing office has poor hours, they make it intentionally hard for people to contact them. This operation needs new leadership, Robin Devine needs to step down and let someone competent run and fix this operation.
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October 2021 by Silver S. Parnell
I went to Tricore lab at the UNM Clinic on 4th street to get several vials of blood drawn. I signed in with their entirely automated system, then sat for 15 minutes while nothing happened. There weren't any other patients. Turns out the electronic check-in DID NOT WORK and the tech asked me to sign in AGAIN. Finally, I was taken into the lab, after the checkin details were finished. I asked the technician to give me a "one two three" - and I repeated that several times. INSTEAD, she just rammed that thing into my arm and BLOOD SPURTED EVERYWHERE! It was all over my clothes, the chair, my arm. It looked like a crime scene. I asked her how long she had been doing this and she told me "two years." She should have the BASIC SKILL down pat by the time she starts working on patients. I also asked her why she didn't give me the "one two three" I asked for and she said, "I don't do that for anyone." She says that, in her experience, "everyone" moves when she gives them that warning, which is definitely NOT the case for me. I have never moved when given a one-two-three warning and I have NEVER in all my life had a technician spurt blood all over the lab from jabbing me. That technician needs re-training and they need to get rid of that electronic sign in because it is unreliable.
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August 2021 by Alex Penberg
The worst place to work! They take advantage of their employees and pay nothing in return. Shut this place down!!!
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May 2021 by Anonymous W
Billing department is completely incompetent. Go to any other place for lab work. DO NOT USE TRICORE AT ALL!!!
