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February 2024 by Erica Sanchez
That it had a dolly and blankets
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February 2024 by Ike's Lions Den
Fast and straight to the point. I was able to return my rental with the help of the app. Great service.
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February 2024 by Amanda Wickman
Easy, quick, cheap
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November 2023 by Kevin Miller
So I needed a trailer to haul a broken Saab to a repair shop. I showed up early for appointment. They used their various limbs and brains to quickly and efficiently find my booking. They had me out the door with the trailer quicker than your wife wished you weren’t. I am forever grateful for the folks at this location for getting me out the door quickly.
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November 2023 by Shana Smith
I Made a reservation for a trailer. Went to pick it up and was immediately told they do not except chime as a payment method. He said we've been turning away people with chime all day. So I informed him to just try and run the card, being that I have used it at other uhaul locations. So he ran it and it cleared. So he had to wipe the egg off his face. Now we are about to hook up the trailer and this guy actually denied me the trailer because my tags on my truck was a little expired. At this point I felt that it was because of the color of my skin. I was headed back in the store so that we could cancel my contract, and he told me I was not allowed in the HIS store and if I went inside he would call the police, mind you I was not rude at all. I went into HIS store and was telling the other employees what was going on and he was like get out, my employees are not allowed to talk to you. He said he was banning me and I could never rent from UHaul again. Long story not so short. I felt discriminated against because I'm black and I proved him wrong about the chime card.
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November 2023 by Jareth Foster
went to this location to fill up two 70 lb propane tanks I walked inside and spoke with what I assume is an employee had a conversation about filling up my propane tanks and was told to go outside and carry them across the parking lot to the scale to have them filled up which I did the length of the entire parking lot by myself only to be told they will not fill up the tanks because I am not driving an open bed truck the two employees that were inside watched me grab the tanks and carry both of them the length of the parking lot neither one of them thought it would be courteous to explain that so I asked apparently the propane expert why I wasn't told this to which he responded it's not his job I'm the guy that fills the propane so training is nonexistent customer service is also nonexistent U-Haul needs to do better this place is a joke along with the values this company clearly doesn't have that idiot clearly doesn't want to do his job and the abuse of power is relevant due to his sad pathetic existence
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November 2023 by Clay Benedict
I asked to change an in town to a one-way and they said they could convert that for me. Dropped off the trailer based on a confirmation and was charged over $300 the next day on top of the rental for a "wrong location fee" I was lied too and cheated out of money. Currently looking at my options around their mandatory arbitration company they hide in the contract they expect you to read and sign while their employees roll their eyes and rush you out the door.
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October 2023 by Dyno Mike
Yeah....don't bother with these idiots for propane.
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October 2023 by Heather
Zach has been so helpful and professional. Moving is never fun but Uhaul on Eubank/ Zack provide vehicles, supplies, and storage that make transitioning into new place smooth. Thank you.
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October 2023 by Brandon Wynn
Great service. Friendly, fast and a fair price and had the trailer I wanted to rent. I couldn’t ask for more. My favorite Uhaul location.
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September 2023 by David Plante
Great experience! Would recommend them anytime.
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August 2023 by Love Family Doll Show
The two guys that helped with the pickup and return were amazing. They were kind, professional, and had a great sense of humor. Most importantly they were reasonable and did not try to up sale me anything I didn’t need. They were also knowledgeable about other locations and options. Lastly, while waiting for my Uber , the gentleman who helped with the return allowed me to store my groceries in the truck I returned until Uber arrived 5 min later. This was very thoughtful and considerate. I will return to this location.
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July 2023 by Vic the barber
Jeremy was really rude on the phone and when I got to uhaul he was even worse in person his customer service is very poor.
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June 2023 by M Eilis Grabe
Good location in NE Hts, Levi was very helpful and professional. Al phone calls to this location were handled with professionalism and friendliness. Uhaul offers very good services. Watch out for other employees who may not be take their job seriously.
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May 2023 by EmmaRae Jaramillo
Uhaul online was super easy in reserving our trailer, the gentleman at the counter were professional and honest. They definitely seem to enjoy their jobs and care about the community. Was a fast and friendly pick up! I highly recommend this location!!
