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March 2024 by Andrea C
This place is a nightmare to just purchase a few products. At checkout they demand a phone number. I don't want to give mine as I only go there once or twice a year. My cashier and another cashier demanded my phone #. Saying I couldn't purchase my items without it. Then said do you have a friends # to put in. I said no. Then a manager came over and said that they needed it if I wanted to return my items. I told them then I wouldn't return anything. I told them they are so pushy with needing a phone # and said do you want me to make one up? A customer next to me agreed with me about how they demand a phone #. I felt so harassed and told them that and finally the manager let me purchase my items. I know the company makes them do that but I hate feeling so embarrassed and harassed just to purchase a few items. The manager then continued to ask if i wanted to apply for their credit card?! Seriously?! Worst experience ever!
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March 2024 by Caryn Henshaw
Tina was beyond helpful ❤️
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March 2024 by Charles Fernandez
Always have what I need
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March 2024 by Ari Wellman
I set an appointment for a specific reason to do a specific thing. Without a word from my mouth, the employee decided what I really wanted and changed it before I even walked in.Presumptuous, rude, and had the nerve to be surprised when I cancelled the whole thing. Huge waste of my time and energy, will not be back.
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March 2024 by Caroline Calisto
Most always a pleasure to shop. Following around customers who they suspect of stealing gets old and insultingI have yet to try their salon, but will soon
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March 2024 by Jay
What do you expect tons of cash for a pinch of make up. But I paid not for me but for fam.
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March 2024 by Melissa Proctor DEJAVU
Friendly, knowledgeable staff Diana was a huge help!
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February 2024 by Kyla Robertson
I hate the fact that I was followed throughout the store. Me and my friends were practically paying customers. Both security and staff were really horrible towards us. We’d be browsing aisles and the security would walk by 8 times and associates would ask us 5 times if we were “finding everything okay” or “if we needed any help”, I get it’s their job but that was obsessive. We were done being followed until we left the store. A weird observation we noticed was, the security/staff didn’t bother to follow or check on any other customers who were white. We noticed a Mexican couple was followed as well as us.
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February 2024 by Gina H.
I went in for a color matching and was helped by Tina. Tina was professional, friendly, informative, kind and patient. She didn't make me feel rushed and was respectful. She was able to find a great color match for my skin and talked with me about the products. Thanks so much, Tina!
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February 2024 by Cathie Coulson
Love Ulta! Needed more cashiers!
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February 2024 by italia beltran
I had an amazing experience with Julia calkins as my hair stylist. Not only is she the sweetest one in the salon but she was so professional and educated me on everything she was doing to my hair. I got a deep conditioning treatment+trim+blowout and she absolutely killed it ! She needs a raise because her work is amazing. I did over hear some other hair stylist gossiping about clients they had which I don’t find professional at all and kind of nasty from the way they expressed themselves. Other than that , i loved my experience with Julia as my hairstylist, definitely going back to her !
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January 2024 by ABQ Prop Mgt
I chose a scent. The woman grabbed me a random scent. I got home and realized that I didn't want that. I Pais.
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January 2024 by Dayna Caraway
Love that everyone is always so helpful. You will never have to wait for help here
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January 2024 by sorell klade
Busy store at least for the Holidays,lots of product to choose from and name brands also no need to shop for random makeup products at other store while you get everything here,great customer checking in and out ,lots of help available.great prices and easy returns
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December 2023 by D J
I ordered online, I was pleasantly surprised it was ready so fast. I went to pick it up and waited 10 minutes ( I was the only person) for help. The cashiers acted as though I wasn't there. Never again with this place. Why off pickup if you don't have staff to help you?