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July 2025 by Leo Gonzales
I contacted Leslie at United Access in Albuquerque about buying a new handicap van. She and her staff were very professional and provided me with all the information I requested. It was a pleasure workking will all of them!
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May 2025 by DukeCity Records
I have been with United Access for years, they have always been there to provide my handicapped van ramp and repair needs. A very reliable company to depend on. 💕👍🏼
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March 2025 by Jonathan Melek
My company has 3 their all great vehicles
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May 2024 by Purple Haze
Great people to help ypu
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May 2024 by Gloria
We were in need of an accessible vehicle and went to United Access. Leslie listened to my needs and immediately started a search for the perfect vehicle. She found it! Exactly what we wanted. We would like to recognize the mechanics, Mary, Shane, and especially Leslie for making this a pleasant experience. We would recommend United Access, without hesitation, for any vehicle accessible needs.
UPDATE: I had new accessible equipment installed and once again have to give United Access five stars. Thanks to everyone for the excellent customer service.
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November 2023 by Rhonda Wagoner-Alison
Very professional & knowledgeable of everything needing fixed on mom's ramp conversion
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October 2023 by Debby Trimarchi
Mary is amazing and takes care of us every time. Shane helps out when Mary is not available. Reasonable price and friendly staff.
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September 2023 by Michael Bankson
Very informative and friendly
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August 2023 by Carlos B.
Terrible. They don't have a list of vehicles they are able to work with. You have to make a purchase on a vehicle then they'll know if they can work on it. Sucks because they are the only place in New Mexico. Equipment constantly breaks within first year equipment failed within 3 weeks leaving me stranded. With 5 more breaks within that year total of 10 altogether causing more stress than needed. I now have a legit fear of going anywhere without help because of how many times different controls every where break! Whether it's the seat stuck outside my truck, or the wheel chair lift failing outside the bed of the truck. If there was another place in New Mexico I highly recommend it over this shit show. Poor customer service, poor installation and poor equipment. If I can give zero stars I would. The state should step in on this company on behalf of disabled people around the state.
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July 2023 by Game Of Roy ontour
They are very nice. We bought a vehicle for full price, cash..The a/c went out within two months, not their fault.We went in they just charged they system with freon , it leaked out again..The mechanic should know to do a pressure check for leaks..and that just freon will not fix it..We called back for service..In my past experiences, paying much less with dealership and manufacturers discounts, they have you drop off vehicle and Uber you home.Access united claims being a small shop they cannot afford to do that..But the price of vehicle wasn't any less for less service..Disappointed by service and mechanics knowledge..
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January 2023 by Bill Holder
If you need a handicap access vehicle or repair of one is the place to go. Always been fair to us. Only game in town.
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November 2022 by Ellen Gilmore
Thank goodness for a place like this here in Albuquerque. The staff is very caring and helpful and makes sure things are done correctly. We had a scooter lift installed on one of our vehicles, and they took the time to make sure everything was installed correctly. If you have a mobility need, this is the place to call.
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July 2022 by Linda Tyndall
Excellent customer service. Extremely professional. Shane and the entire staff were wonderful.
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March 2022 by Rod kasiah sr
Very professional, Andrew is the man! He worked on my six way seat and got it done. Even though he had to fabricate a plate, like I said he's a rock star in my book. Sean is a pleasure to work with also and his wife. Great company I recommend them to anyone who needs things for their vehicle so they can drive.
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October 2021 by Kevin Horne
I was passing through town and the lift in my RV stopped working and for me that means I can’t get out of the RV. So I called them and they were great. The service manager took a look at it and easily fixed it in a few minutes. This could have been quite a problem but they solved it!I wasn’t a customer of theirs, either, but they understood the importance and I felt like a valued customer. Thank you United Access Albuquerque.
