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August 2024 by Chris Brusuelas
This is a bank yes? Then why pretend to be a credit union?? Ive been with you all for years now and now for rent ive been getting cashiers checks. At $11 each?? For your members?? I would understand that for non-members... I also just noticed a $7 monthly maintenance fee?? What are you maintenancing? I dont have overdraft protection or anything like that so why are you just taking my money?? Once again this isnt a credit union, stop acting like it!!
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February 2024 by William Willaby
Amber, Sarah, Dev, and Bill are always friendly and very helpful.
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April 2023 by rita m
There was no wait. The teller was extremely friendly.
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October 2022 by Danny Lovato
Great service
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July 2022 by Harrison O'Connor
This is the best bank in town.My experience with Laurel Sowder and Richard Romo has been nothing short of fantastic. The customer service, professionalism and support is par none. I feel very grateful to be in such good hands.I am consistently impressed with US Bank’s accessibility and support as a small business owner. Their mobile banking is friendly, you can have multiple checking accounts. This is the kind of bank that was crafted to support small business. Feel at home here.Thanks US Bank Petro Branch!
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July 2022 by L S
Friendly staff! Always there to help!
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September 2021 by Brian Bennett
Opened up a business bank account with them and provided legitimate documents from the Secretary of State showing I had established an LLC with the state of New Mexico and that the business involved mining cryptocurrency. They took the documents, opened up the account, let me apply for a credit card and then notified me next week that they are closing my accounts because they don’t like the nature of my business. What a joke of a bank. Thanks for running a hard search on my credit history for nothing. Do not recommend to anyone looking to establish a business account.
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July 2018 by Catherine S.
This bank has the most consistent, great costumer service. I'm always greeted with genuine kindness and politeness by every single person. I have been to other US banks in town and have been disappointed with the customer service. Keith has helped me many many times from opening my credit card account to depositing cash and has been so polite and helpful. Kim helped fix an issue that another U.S. Bank made when they put my deposit into someone else's account. She is so sweet and made me feel like she really cared when the other bank made me feel like I was a bother. I'm so grateful for this bank branch, happy with US bank as a whole due to these wonderful people, and grateful that this location is the closest one to my house! :)
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October 2017 by Brandon Holt
Fast and friendly!
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August 2017 by kenneth parks
Very Very Good, with Professional atmosphere. I love it
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August 2017 by PHO 79 Albuquerque
Very good service
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July 2017 by Diane Stephens
Very nice staff
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April 2017 by Brad G.
Quick review: I love my bank. I needed an ATM. This location looked cool... brown like all the other New Mexico buildings. The ATM seemed to make the transaction go faster. Was it a new ATM? Do people not use ATMs in New Mexico? Like how many licks it takes to get to the center of a Tootsie Roll Pop, the world may never know.
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May 2014 by Victoria M.
My bank was bought out by US Bank, so I was skeptical. However, since making this branch my home bank, I have become a fan of the staff there. Always friendly at the window, and Angela and Melissa have gone way out of there way to help me. It's very "Cheers" around there, because everyone really does know your name. It's refreshing to have a neighborhood bank that's all about personal service. Love it.
