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March 2024 by Jose Antonio Ponce
Nice folks.
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February 2024 by Alan Goodell
NOT A POST OFFICE!!This is a mail handling facility ONLY! Not a post office with a counter.
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February 2024 by Alonzo Salazar
Package was late because of them
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January 2024 by Elsie Ysatam
My issue for a lost/missing mails containing four (4) cards for my family from the USCIS was not resolved. The processing of the approval takes 4-5 mons, I have to wait and not work. And now, it's been a hassle as it was approved but we did not receive them. I have to refile and wait another 5 months to get the new cards so I can continue working and what's sad I have to pay another $2,000, so frustrating!
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December 2023 by Vykk Draygo
Spent hours calling during their business hours, an couldn't get ahold of anyone. Someone was clearly ignoring the phone. They even picked up once, waited a few seconds as I said "Hello" and then hung up without saying anything... completely worthless
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September 2023 by Ben Conlin
Our mail gets delivered through this location and sometimes mail gets returned to sender without attempted delivery… not sure why.However, the clerk working at the annex location went above and beyond to check on the status of an important package that was undelivered by the carrier, and was able to locate it in the back before it got returned to the sender. Thank you for your great customer service!
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August 2023 by Ralph Massarczyk
It's an annex as the name says, so of course it has almost no service beside pickup.The opening hours are really bad. Impossible for anyone with a job to pick up anything besides Saturday
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July 2023 by Samuel25
They said they open until 4:00pm and I went there at 3:30pm, already closed.
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April 2023 by RRKDB
This is bad area for packages! That’s why they don’t have people there to help!!! Online tracking number on slip left in my mailbox is not valid, says they missed me! but notice says to pickup at this location? I’m disabled & was home on date of alleged delivery & every day after! But they need correct tracking # to find package? Item was paid for, guess I’m out of more money to reorder item? It’s only detox supplements for liver, maybe they need more then me!??
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December 2022 by Amber Dry
Not an actual post office location. You can't buy stamps or have packages sent out that you don't already have labels for.
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September 2022 by Mayra “V” Quezada
I live in los alamos my package was missent to española I live 15 min from española I don't understand why they had to send it back to Albuquerque now my package is 2 hours away they could of just sent it to my local post office this is ridiculous
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August 2022 by carlos lopez
Sheena and Jay went above and beyond to help me. I had an expensive package that accidentally shipped to my old address, they were able to get it to me before it showed up to the wrong place.
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February 2022 by Martha Romero
I am so tired of the mail service at this location!!! I never get my mail and that's why identity theft happens because the carrier is either to lazy to check the mail right or are in a rush and could careless because it's not their information!!!! My app that shows incoming mail never makes it to my mail box or ends up in another neighbor box!!!
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December 2021 by Clifton Choate
This location "services" my place of business. The carrier has never attempted delivery at my actual suite, and instead drops all packages off at the UPS Store without leaving notice. Staff at this location is unsympathetic, to put it mildly.I have had multiple time-sensitive packages returned to sender because the carrier assigned to my address can't be bothered to do his job.
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October 2021 by michelle nevarez
This place is just ridiculous I wish that I didn't have to deal with this postal service My packages are always said that they're delivered but never really come to my house I'm looking around right now trying to find my package it's nowhere to be found a couple of minutes ago It said it was delivered to my front door on the porch and it wasn't I'm looking in neighbor's yards thinking maybe they left it there nothing this place is ridiculous and their workers need to get it together we work hard to provide for our families and then we don't receive the stuff that we pay for.
