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November 2023 by Andrew Garcia
I don't like this location I always have to wait for my prescriptions more than any other pharmacy
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April 2023 by Nathan Porter
This Walgreens Pharmacy is absolutely horrible. It's the closest to my home, but I recommend that people use the one on Eubank and Menaul instead. They have better customer service, stocked meds, and better hours.My time-sensitive prescription was sent to this Walgreens. After a couple hours, I hadn't heard back so I started calling. Put on hold, hang up, call again, put on hold, hang up, etc etc. About 2 more hours later, I finally get through to someone to be told they're "out" of my medication, so I ask that they forward it to another Walgreens. They refused and said it wasn't possible, telling me to instead contact the provider. However, transferring prescriptions is clearly listed on their website as a service. I also checked with my partner, who is a pharmacist, and they're required to transfer prescriptions upon request. I called the pharmacy on Eubank and Menaul and they were perfectly pleasant. After the new location transferred the prescription over, I had it in-hand within an hour.
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February 2023 by Yessenia Mota
I swear I can't stand this pharmacy no matter who you speak to they always give you attitude!!!!
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October 2022 by Carla S.
This is a terrible pharmacy! Long wait in line to be told my refills were not available although I had received a text telling me they were ready for pick up. The people assisting customers are very unprofessional, poorly trained and apathetic. I'm not the only person to have experienced this. Several people ahead of me in that slow moving line were also picking up meds they had been notified were ready only to have the clerk (I have a hard time believing they are pharmacy techs) unable to locate their prescriptions. I can't believe the store has made no effort towards improvement.
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August 2022 by Google user
I've gone here a few times to pick up prescriptions and it's always pretty slow even with just a few people. Either in person or the drive thru seems to always take a while. It's even more frustrating when you wait and get told that they don't have the meds there for your prescription and you have to come back. Never had a problem with the staff though, they've always at least been nice if not a little slow on pace.
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July 2022 by Eddie_Spaghetti
I've gone here a few times to pick up prescriptions and it's always pretty slow even with just a few people. Either in person or the drive thru seems to always take a while. It's even more frustrating when you wait and get told that they don't have the meds there for your prescription and you have to come back. Never had a problem with the staff though, they've always at least been nice if not a little slow on pace.
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July 2022 by james macfarlane
I asked someone to unlock a case for me so I could buy a brush. She literally said "no, I'm going the other way" and walked off. Nothing to do but leave and go elsewhere.
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June 2022 by Jim Smith
Selected 1star because no option to leave -5 such bad service, been told it is due to covid and are short staffed and supply shortages. BS service has been bad long time before Covid. The app will indicate prescription is ready to pick up but when I get there not ready. Next time I call yes is ready surprise still not readyDon’t use this pharmacy unless you like bending over and enjoy what follows
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March 2022 by John Y.
Worst employees I've ever experienced. The last time I came I waited for 35 min to check out so they could tell me they are closed. Staff is beyond rude. If you're looking for customer service or hospitality. This is not the place to go. I get it's a bad part of town but they treat customers like they are garbage.
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March 2022 by Laurie Rodely
I have been going to this pharmacy for more than 25 years. It is convenient as they are about 1 mile from my home. I get prescriptions every month. I usually go thru the drive-thru. I pull up and I'm greeted by my name. And now with Covid and being short staffed, they always have a smile.
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March 2022 by Mary Herrera
This used to be such a great place to come.Just recently rude and very inconvenient long wait time .And don't answer the phone for an hour or more. Person who answered phone told me that if I don't like I can go somewhere else ?. It's called laziness
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January 2022 by Andrea Moya
Update: pharmacy technician came out to do vaccine after i asked about how much longer the wait will be................Had an appointment to get vaccine. Waited in line 40 minutes checked in have been waiting 25 minutes now for the pharmacist to get the vaccine. DO NOT COME HERE!
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January 2022 by Audrey Rotert
Don't try to pick up your scripts after 4pm they are closing early due to staffing shortages. Recommend transferring prescription to a different location or different pharmacy completely because it nearly impossible to pick up your scripts of you work.
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January 2022 by Paul Gallegos
Long line at drive thru pharmacy, no matter what time you go. Not time effeciant at all,t as if they don't care,
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January 2022 by elizabeth hernandez
No good rude to the customer won't answer phone on hold for 2:30 hours I finally hung up.couldnt talk with any one I move completely moved to a new pharmacy and I feel great no BS or frustrations