-
February 2024 by Neal Taylor
It was awesome didn’t even get mugged in the parking or anything
-
January 2024 by A Finch
I have not had any problems with having my prescriptions available with the Central San Mateo location but because it closed I moved my prescription to this locaton and it's been a problem from the beginning. Because they did not have stock last month I ran out of my medication and now this month there is another problem with getting my medication on time. I'm planning to leave Walgreens all together
-
January 2024 by Eric Chavez
After years of using this pharmacy, this is the last straw. I scheduled a covid vaccination for myself and for my mother. I have an account, so I schedule mine online and my mother's over the phone. I arrive at the pharmacy and the line is absolutely blown out, at least 6-7 people the pharmacists are yelling at each other over who should handle the lines. When I finally get to the window, not only is my appointment not on their system but the one that I scheduled for my mother over the phone, with THEIR operator was scheduled at the wrong location. I haven't seen incompetence on this level in years. Wal-Mart pharmacy is around the corner on Eubank and will be my new pharmacy from now on. What total and absolute incompetence. Don't even get me started on the trashed out exterior with a semi-permanent homeless camp of screamers and tweaker outside of it, loitering for money and liquor or the disorganized, trashy interior that is always missing a cashier or staff to help with anything. I'm not at all surprised that this location and these people have 2/5 stars, they proved to me why.
-
September 2023 by Michael Miranda
Cashiers are never present, or are taking a communal smoke break right next to front door. Worst customer service I’ve ever seen at any store or business. Truly awful
-
August 2023 by Liv Cervantes
WOW I don't think I've ever felt so insulted before. I was shopping for a topical wound antibiotic and gauze and I was reading the packages because I needed to know what was in them in case its something I can't use on my sensitive skin. Anyway, the security guard walks up to me after fifteen minutes of my being there and says, "Ma'am I'm gonna have to ask you to leave. You've been in here too long. Walgreens doesn't allow people to be here after a certain amount of time." I asked if I was allowed to purchase what I was holding first, he followed me to the register. I had no purse on me for him to assume I was shoplifting (which I wouldn't ever do). I've been shopping at Walgreens for years. This is the first and only time I've ever been type casted or treated so poorly. I left crying. I didn't even get to finish getting the stuff I needed or prescriptions. That security guard was a douchebag!
-
July 2023 by Alan and Lara Stagg
This Walgreens pharmacy is totally pathetic. I was overcharged $160 for a prescription and went back within 24 hours to fix it and was told that the charge was correct. After contacting them again the same day, they finally admitted that they had made a mistake but they refused to give me a refund since it was the day after the purchase. These people are incompetent and unethical.
-
June 2023 by terry connors
Walgreens are always higher price than large retailers but they do have numerous extras. To begin with they are open much later. Even though they are small in size they have almost as many skus as Walmart. The people that work here are always very polite knowledgeable.
-
April 2023 by Izzy Godfrey
This. Place. Is. Garbage. Trashy parking lot (not entirely their fault, but the appeal to these certain people is here obviously). Never an employee around to check you out. You will spot at least 4 of them doing something that takes one or two at most. They see you, they don't effing care. Only one employee holds their head high and actually does their job, which is now everyone else's. It's ridiculous. The pharmacy is a joke too. They plastered signs all over the window and they all say things that are confusing or contradicting. Long wait times for no reason. Trust me, none at all. Claim 'short staffed' all you want, I can be the only person in line and I get ignored for 20 minutes until they finally walk over and stare at you. Like nobody can hear them or even see them in the corner trying to duck behind the meds to complain about their job. We need to help boost this location to either do better, or close. We all need to go leave a complaint through the website, to corporate. With enough of us speaking out against this mess, something will be awoken and we can change this.
-
March 2023 by AJ B
I mean, it's a walgreens. How do you expect people to buy things if you lock everything up and the customer service call buttons don't work, though? Waited for 5 minutes, then pressed another one and waited again. The store wasn't busy. Do you actually want me to buy the products or are these just pretty displays?
-
March 2023 by Gené Ortega
I have tried calling the location several times and have been on hold for over 20 mins and tried calling back but the same thing happened. You can hear them picking up the phone and just placing it back on hold and after I waited I hung up and called back again to have the someone answer me in 2 mins. They’re rude and impatient and I never want to talk to them again
-
January 2023 by Bobby Banks III
Quick pickup for prescription orders from their app. Vaccines available by appointment
-
November 2022 by Morelia Cuevas
This place makes you wait forever to get your prescription. If you’re in pain and your doc prescribed anti inflammatory meds go elsewhere. Honestly they need to staff better, that’s it.
-
October 2022 by Carla S.
This is a terrible pharmacy! Long wait in line to be told my refills were not available although I had received a text telling me they were ready for pick up. The people assisting customers are very unprofessional, poorly trained and apathetic. I'm not the only person to have experienced this. Several people ahead of me in that slow moving line were also picking up meds they had been notified were ready only to have the clerk (I have a hard time believing they are pharmacy techs) unable to locate their prescriptions. I can't believe the store has made no effort towards improvement.
-
October 2022 by Lawrence Segura
This pharmacy is always there to answer any of your questions and they have always provided great customer service, feedback on your account status and reminders to pickup your medication (s). Thank you!
-
October 2022 by William Nichols
I was at your location at 10:30 am & purchased a 6/pack of corona beer & I was charged $9.99 , but the price on the cooler was $7.99 ! So why was I charged $9.99 ? Are you trying to Rip me off from the real price posted of $7.99 , someone owes me a refund or a BIG discount on my next purchase ! You rae supposed to sell the item as posted , if not , then it's false advertising for the item .