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October 2023 by Daniel Kimura
Bought a set of Kumho ecsta 235/40zr/18 tires. $103 each. I thought it was a really good deal. When I knew they were delivered, i went there to see if they were the right right tire and size. Thankfully, they were. Set an appointment for tire installation for 8am. Got there 15min before. The line was really long, but I had gotten out of my car and went inside to tell them I had an appointment. They relayed the message that I was there and checked me in before all the other cars that had no appointment. The installation took an hour and a half. Really pleased with my experience there. They also said they made sure to be careful of my wheels, which I was worried about. There were no scratches on them when installing the tires.
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October 2023 by Eugene Barrett
Never answered the phone. Picks up and does not ask to hold. Just puts me on 2x over for 2 times 10 minutes wait time. So the potential tire sale flew out the window and went to Big O tires. Sucks to be that clerk at Walmart.
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September 2023 by Jessica Nelson
When I called to see if they had a auto center, the woman who answered barely spoke English and told me they didn't have a auto center and when I asked which Walmart did she hung up on me. We pull in to get our battery replaced and everything went good until we picked the car back up and couldn't turn the wheel. Turns out the unplugged something turning my power steering off and it took them almost an extra hr to figure it out. What should have only taken is a 1hr maybe 1 1/2 hrs ended up taking 5 hrs.
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September 2023 by kevin s
The lady answering the call is extremely stupid. She answered the call and kept laughing for a minute and then when we called back she never answered. Auto center on coors is better. Quick and reliable. Do not waste your time.
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September 2023 by KOOL GUY
Awesome Customer service Especially the Cashier Arianna, She was very Humble and Friendly, Thanks for being so helpful I appreciate your awesome Attitude I hope to see you again soon for my other Vehicle thanks again I hope I got your name correct. You were the Cashier at the Auto service center, The Service was amazing.
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August 2023 by David M
First off, they are rude, and they will not answer the phone. When they do, they place you on hold for 15 minutes. My wife and I purchased tires and called to see if they had arrived for our appointment. After multiple calls with no answer, we went ahead and showed up for our appointment. They said the tires were not there. They couldn't give us an ETA either. We waited almost 2 weeks. The tires still didn't show up. We canceled them and went to Discount Tire instead.
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August 2023 by Brett Luce
Arrived on time for an appointment I made ahead of time that was only supposed to take 1 hour. It took 2 hours before they even started working on my truck. Spent 4 hours waiting for 2 tires.
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July 2023 by Dominique Otero
If I could give 0 stars I would. Went in at 4pm to be told they are not taking any more cars for the rest of the day because they are "short staffed" when they clearly had a bunch of technicians that are obviously lazy. There was literally 1 car ahead of us in line and they don't close till 7. I work at a dealership and understand how busy things get but ultimately they are lazy. Never will return to this location
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July 2023 by Marilee S
They texted me saying my tire was ready for pick up but when I got there they couldn't even find it. Now I have to go back tomorrow IF it's finally been found.
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June 2023 by Amariel L.
Took our truck in for an oil change. That was fine, however, when we went to the desk for our keys, the key fob for our truck was missing and they couldn't find it. A tech told us the keys were never taken out of the vehicle but when I asked if that was the case, then why were the keys at the counter, to which they had no answer. The manager was helpful and told us if they couldn't find our fob, then they would cover the expense to have it replaced. After a few days, we received a call from the manager, that they had found our key fob, thankfully. It was handled in a timely manner. If you have any issues, ask for Aurthur, he will take care of you.
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June 2023 by Kevin Robertson
This is the funniest most ridiculous thing I've ever seen. There's 8 cars waiting for services and 3 guys in the bay. There's a fourth talking to the cars. And they have been open for over an hour already. Someone shut this down or hire competent ppl.
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June 2023 by Liz Johnson
Went in for a very simple oil change I was told there would be an hour wait after an hour-and-a-half I went to check and they told me that they refuse to work on my vehicle because they couldn't get my oil bolt loose. Never even came to let me know what was going on I think I would have sat there all day if I hadn't went and checked. And nobody was willing to take responsibility for the fact that they let me sit there for so long.
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April 2023 by janie waddle
Not the best Walmart auto center — they always seem to be irritated or overworked. I always go to the Walmart on Coors and they are happy to help.Just have a had a few bad experiences here so I’d just avoid at all costs.Services: Oil change
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March 2023 by Yvonne Curtis
Been Bringing my ? to get Serviced for 4 years Excellent Service ? ? ??
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March 2023 by Emily Quezada
I bought tires for my car and payed for a warranty as well. One day, while commuting to work, I went over a pothole that could not be seen due to being filled with water, in a construction zone. My front, driver's side tire popped and part of the fender was bent. I took my car into the Auto Care Center to get my tire replaced. One of the technicians working on my car called me while I was waiting to tell me my warranty would not be honored since the damage was curb damage. The warranty does not cover curb damage. I didn't not hit a curb and tried to explain again what happened to my tire. The said technician did not even bother to hear my explanation. I ended up paying for a new tire. Horrible customer service as well as business. I won't be replacing a new set of tires at this location or Wal-Mart all together when it is time to do so. I would rate 0 stars if I could.Service: Tires