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November 2023 by Amrita Sahni
I love this place! I used to have my eyebrows threaded but this is SO much better. Waxing gave me a much cleaner and better shape, and they really took their time making me feel special and understanding what I wanted. I would give 10 stars if I could!
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November 2023 by Helene Tucker
I love this shop! The ownership is amazing. You can feel her passion for her clients and ensuring their expectations are exceeded with the experience! I’m excited to order some of her gift options for holiday gifts again this year!
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November 2023 by Angie Thompson
I always have an incredible experience at Waxing the City. Amy is fantastic and the entire staff is friendly and welcoming. The salon is beautiful and clean and I love the products available for purchase. I highly recommend it!!!
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November 2023 by Dawn L
Shout out to Aimee C. and the Rio Grande team - always so welcoming, professional, and kind! I’ve been a client since the studio opened and always have a great experience. Thank you, WTC!
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November 2023 by Holly SA
I was lucky enough to hear about WTC from a girlfriend. She recommended I see Aimie for my brows after the last place I went to botched them. Aimie was AWESOME!! My brows have never looked so good (and now symmetric, too!)! The place has a cool and clean vibe. Would highly recommended. I’m looking fw to check out some other services next time.
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November 2023 by Sureyya Stone
If I could give no stars I would.I called to reschedule my appointment, which had to be cancelled due to a family emergency that I didn’t feel necessary to share with WtC staff. I was still charged the full service fee for a service I did not have done, no one was understanding about my cancellation, and when I called back to speak to the owner I had to leave a message that was never responded to. I highly value a business that shows care and respect for their customers. WtC did not demonstrate these qualities in this experience. I won’t use this company again, and I won’t be providing a recommendation to those who ask me about waxing services in town.In response to your response: Yes, I called five minutes before my appointment because, as I said, I had an emergency with one of my children. To tell me that WtC offers walk-in appointments, so I should have had one of those instead, is saying I, or anyone, can plan for an emergency. I work, as a provider, in a hospital and clinic. Cancellation policies usually do not charge the full amount of a service that was not received. WtC charged me $65, the full cost of the service, for a service I didn’t receive. The hospital I work for does not charge the cost of a visit for one that is cancelled, and we even have a 15-30 minute window past a scheduled visit to accept a patient. As well, I have worked with many patients to see them past their visit time because of complications they experienced. That is the kind and understanding thing to do. Thank you for your response to mine. It is unfortunate that WtC did not choose to make it right with me.
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November 2023 by Kira Dunnum
The woman who did my waxing was very nice and talkative, a very pleasant person, but the whole experience was extremely painful, more so than usual (I get these regularly but this was my first time here). I figured the pain would be worth it, but when I got home to get rid of the usual few spare hairs, I found a ton of hairs left over in spots very difficult to get to on your own. So many that I couldn’t even tweeze all of them. Pretty disappointed because it does have a good atmosphere, and they were very nice, but I did not get anywhere near the results I wanted. Probably will not be going back.Service: Brazilian waxing
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August 2023 by Monica Maestas
Friendly, gentle and thorough cerologist, clean and relaxed facility, easygoing and helpful staff.Services: Bikini waxing
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August 2023 by Karen Ulack
This is a wonderful salon for waxing and pampering! I am 76 years old and they make my brows look like they did when I was a young woman. I also have my face waxed which is so great not to have all of that fuzzy hair on my face!
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August 2023 by barry k. (barrysauce)
They always do a good job. Doesn't matter what location.
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August 2023 by c gott
Closes at 6 not 7 .bruhhh like update Google
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August 2023 by Ricki Baca
This is the best place for waxing everybody is very Friendly. Prices are reasonable.
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August 2023 by Daniel Chavez
Great customer service. Loved the music. Location is a plus
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July 2023 by Elise Pilgrim
My esthetician Lauren was beyond amazing! She did a great job and she was very friendly! I will definitely recommend her services and will continue going back to her!Service: Eyebrow waxing
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June 2023 by mary kate lopez
I love monique she fixed me up but lauran moves to fast and leaves way to much hair afterward i had ingrown hairs and ive been getting waxed for a year now i just dont think its safe or fair for others to experience thisService: Intimate area hair waxing